Head of Used Cars Sales

Il y a 2 jours

Puurs, Antwerpen, Belgique eCarsTrade Temps plein 110 000 € - 140 000 € Contrat

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eCarsTrade is a fast-growing international player in the European used-car trade, based in Puurs-Sint-Amands. Every day we sell vehicles directly from our own stock to private and professional buyers across Europe — primarily online, through the leading classifieds platforms and our website, and in person at our Puurs site. This direct-sales activity is growing fast, and online is where the volume is scaling. We want to turn it into a real, self-standing commercial engine — and that's the mandate we're hiring for.

The role

You own eCarsTrade's direct-sales function. It sells across Europe, mostly online — through classifieds, our website, and by phone, email and chat — with in-person sales at Puurs as a natural extension for buyers who want to view or collect on site. Today it's a tight team of two; your job is to build it into a high-performing engine that runs without day-to-day supervision. You set the commercial strategy for the channel, own the numbers, hire and grow the team along the growth, and stay close enough to the sale to lead with credibility — but your real job is to build something that performs beyond your own two hands. You report directly to the CCO.

What you'll do

Own the number. Carry full accountability for the direct-sales — revenue, gross margin and cost-to-sell. Build the quarterly and annual plan with the CCO and own delivery against it.
Scale online sales. Make online the engine: own the performance of every classifieds channel (AutoScout24, Mobile.de, La Centrale and beyond) and the website funnel — response times, listing quality, conversion — and drive the strategy behind them, not just the housekeeping.
Build and lead the team. Lead the current team of two and grow it in step with the business: run pipeline and performance reviews, coach on B2C sales techniques, set clear objectives and handle escalations from day one. As volume builds and the case for more headcount is there, you'll define, recruit and onboard new hires.
Shape what we sell. Feed demand signals back to buying and stock so the vehicles we source match what sells fastest at the best margin.
Stay close to the sale. Lead by example — online first, on the phones and in the inbox, and in person at Puurs when a buyer comes in to view or collect. Model the standard for negotiation and close, and set the bar for a high-performance, customer-focused culture across both channels.
Sharpen tools and processes. Own lead follow-up SLAs and CRM hygiene, improve stock-rotation routines and the sales-to-delivery journey, and propose and implement better tooling.
Deliver an outstanding customer experience. Build lasting relationships and work with logistics, administration and other departments to keep raising the bar — whether the customer buys online or walks through the door.
Report and steer. Track sales, margin, conversion, stock rotation and channel ROI; report clearly to leadership and set the direction for where to push next.

What we're looking for

Proven B2C used-car sales experience (dealership, car supermarket or online used-car retailer), with a track record of hitting and exceeding targets.
Strong online-selling instincts — you know how to convert leads remotely at pace — and equally at ease closing in person.
Real experience leading, coaching and building a sales team — you want to own a function and scale it, not just manage a queue.
Commercially strategic and hands-on: comfortable owning a P&L and a channel strategy, but still happy to sit next to your team on the phones.
Hands-on knowledge of classifieds platforms (AutoScout24, Mobile.de; La Centrale a plus) and how to make ads perform.
Process-minded and data-driven: CRM hygiene, funnel metrics, channel economics.
Native or fluent in Dutch and French; good English.
Based within commuting distance of Puurs-Sint-Amands — four days per week on-site.

What we offer

A full-time (38h/week) permanent contract, four days on-site in Puurs-Sint-Amands with one day remote. Start date: as soon as possible.
A rare build mandate in a young, fast-growing scale-up: you own and scale the direct-sales engine of used cars direct sales end to end.
Direct access to management — short lines, quick decisions, real autonomy.
A competitive package with a performance-based variable, in line with the seniority of the role.
Stock, tools and marketing support to sell — plus the mandate to make them better.

Head of Used Cars Sales

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The role

What you'll do

What we're looking for

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The role

What you'll do

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What we offer

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