ServiceNow Transition to Service Delivery Manager

Il y a 3 jours

Brussel Hoofdstad, Belgique CHRLY Belgium Temps plein 95 000 € - 115 000 € Contrat

CHRLY Belgium is seeking an experienced ServiceNow Transition Manager to lead a major transition into a Managed Services model in Brussels. The role then evolves into a Service Delivery Manager on the same project, ensuring continuity and client trust throughout a four-year engagement.

You will define transition plans, manage risks, and run governance with senior stakeholders, while later driving service improvement, SLA/KPI reporting, and ongoing optimization on-site 3–4 days a week initially.