Senior Service Desk Analyst

Il y a 2 jours

Brussel Hoofdstad, Belgique Pauwels Consulting Temps plein 42 000 € - 56 000 €/an

Pauwels Consulting is seeking a seasoned technical support professional to join the first-line operations team. The role focuses on workstation troubleshooting, incident ticket management, and enhancing the internal knowledge base within an ITIL environment.

Hybrid work in Brussels with 20% remote after training. You will collaborate with higher-level teams, draft SOPs, and help end-users with productivity tools like Office and collaboration platforms.