Junior IT Support

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Editx Temps plein 28 000 € - 36 000 € Contrat

Are you passionate about technology and eager to kick-start your career in IT support? We are looking for a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels.

As part of the IT team, you will be the first point of contact for end users and help ensure a smooth and efficient IT experience across the organization.

Your responsibilities will include:

  • Providing first-line IT support to employees.
  • Troubleshooting hardware, software, and Microsoft 365 issues.
  • Managing incidents and service requests through the ticketing system.
  • Preparing and configuring laptops, desktops, and mobile devices.
  • Assisting with onboarding and offboarding activities.
  • Escalating complex issues when necessary and following up to resolution.
  • Delivering excellent customer service to users at all levels of the business.