Junior IT Support
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique
Editx
Temps plein
28 000 € - 36 000 € Contrat
Gratuit avec email ou Google
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Gratuit avec email ou Google
Are you passionate about technology and eager to kick-start your career in IT support? We are looking for a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels.
As part of the IT team, you will be the first point of contact for end users and help ensure a smooth and efficient IT experience across the organization.
Your responsibilities will include:
- Providing first-line IT support to employees.
- Troubleshooting hardware, software, and Microsoft 365 issues.
- Managing incidents and service requests through the ticketing system.
- Preparing and configuring laptops, desktops, and mobile devices.
- Assisting with onboarding and offboarding activities.
- Escalating complex issues when necessary and following up to resolution.
- Delivering excellent customer service to users at all levels of the business.