Business Applicaton Manager BI/Data

The Haerens group is a fast-growing family business, active in high-tech fire and security doors, international museum installations and high-tech glass under the brands Eribel, Meyvaert, Vitrotec and GMC Haerens. Our team consists of more than 450 dedicated employees, 3 production sites in Belgium and multiple hubs/production sites abroad (UK; France, Romania, Spain, Poland).

Within our group, we are looking for a

Business Application Manager

Responsibilities

Application Lifecycle Management:

• Design, configure, maintain, and upgrade our business software applications in the fields of CRM, ERP and Business Reporting (cloud based).
• Act as a key stakeholder in our business software upgrade projects:
• Legacy CRM applications to Dynamics 365 Sales
• Legacy ERP applications to Dynamics 365 Business Central
• Legacy Business Reporting applications to Microsoft Azure Data Lake and Microsoft Power BI.

Strategic Alignment:Work with stakeholders and external partners to ensure that our stack of business software enhances business efficiency.

Support & Troubleshooting:Provide high-level technical support, analyse system malfunctions, and ensuring high availability and performance.

Governance & Documentation:

• Create and enforce application standards, security protocols, data integrity checks, and user documentation.
• Design, maintain and document our core business processes in collaboration with the different business entities and ensure that the business software support these processes.

Vendor Management: Manage vendors relationship, and follow-up the budget for software licenses and support.

Software Asset Management (SAM): Build and maintain the comprehensive list of business application software and its related items (users, roles, licenses, etc.).

Profile

Professional profile & background

• You have a bachelor’s or master’s degree in a computer science or equivalent through experience.
• You have 3 or more years of experience in a similar role.
• You are able to understand and analyse business requests, provide conceptual solutions and turn them into reliable, scalable solutions for all users.
• You have proven experience in BPM (Business Process Modelling).
• You have proven relevant work experience(s) with some of the following technologies:

Microsoft Dynamics 365 Business Central.

Microsoft Power Platform (Power BI, Power Apps, Power Automate and Power Virtual Agents).

Microsoft Cloud Technology (especially Azure).

Microsoft SQL Server.

CAD / CAM software.

Product Configuration software / Configure Price Quote (CPQ).

• You have proven work experience in an industrial manufacturing environment.
• You are fluent in English and have a very good professional knowledge of Dutch and French (spoken and written).

Personal characteristics

• You fully recognize yourself in our core values: Passionately committed, Solution driven, Team, Care.
• You have an eye for detail and work accurately.
• Your communication skills help you to work together constructively and effectively within a team and with stakeholders.
• You have a strong interest in business application management and are driven to continue to strengthen your expertise.
• You consider short work trips to the various locations as a nice extra in the job.
• A commercial attitude and business acumen can be an added advantage in building and maintaining certain partnerships and relationships.

We offer

• A versatile position with a lot of variation and autonomy in a dynamic and fast-growing international environment.
• Working at group level to support all activities with the potential for international challenges.
• Being part of a loyal, collegial and driven team in which everyone helps each other to become better together.
• A progressive HR policy with attention to each individual, with many development opportunities.
• Autonomy around your time schedule and flexibility in work location, with our modern office on the outskirts of bustling Ghent as a base in combination with trips to our sites in Rijkevorsel and our foreign BUs (currently France, Spain, Poland, Romania, UK).
• Various initiatives around well-being at work: a runners' club, relaxed lunch room, healthy food, etc.
• An attractive salary package including a company car, fuel card, group and hospitalisation insurance, meal vouchers, eco vouchers, the possibility of a bicycle lease and other job-related benefits.
• 12 ADV days on top of statutory leave and public holidays.