BeNeLux Customer Service Team Lead – Ops

Il y a 3 jours

Antwerpen, Belgique Jdeprofessional Temps plein 85 000 € - 110 000 € Contrat

JDE Peet’s is seeking a Team Lead Customer Service BeNeLux to lead and develop the operational CS team, including Telesales, across BeNeLux. You will manage orders, execute plans, and ensure KPI-driven excellence while reporting to the Customer Service & Logistics Manager BeNeLux.

You will coach the team, drive performance, allocate resources, and align CS with Supply Chain and Commercial teams. Expect travel to Utrecht or Brussels twice monthly and fluency in English and Dutch and/or French.