Social Media Expert

Join the Team as Social Media Expert - European Commission

As a Social Media Expert, these are the main tasks that you'll be responsible for:

• Creating daily content - involving multiple departments - and building and maintaining a distribution network on various social media platforms sites
• Closely collaborating with internal teams (web, audiovisual) to design and implement social media strategies across social media platforms
• Ensuring community management and participation in online conversations
• Interacting with users of social media platforms to respond to their questions and suggestions in line with corporate objectives and priorities
• Identifying threats and opportunities in user generated content surrounding the contracting authority's brand and reporting back to internal stakeholders
• Closely collaborating with internal teams (web, audiovisual) to design and implement social media measurement strategies across social media platforms
• Closely collaborating with external multipliers such as influencers and content creators
• Establishing short-term and long-term KPIs for social media advertising (both paid and organic), and developing campaign reporting schedules
• Setting up, implementing and optimizing social media advertising campaigns
• Gathering, analyzing, and interpreting social data, using the analytics tools with a focus on uncovering actionable insights that will optimize the social media strategy
• Providing both regular and ad hoc reporting, analysis, and insights around social behaviour, social advertising opportunities, and social campaign performance
• Regularly monitoring social media performance
• Analyzing key trends in relevant content and activity
• Evaluating the impact of social media initiatives and the outcome of social media testing

Technical Skills:

• Ability to autonomously research content, excellent writing skills and have the ability to translate difficult policy language into understandable content
• Creativity, supported by evidence of original strategies/content developed
• Ability to identify risks and opportunities in user generated content
• Extensive hands-on experience with Instagram, including content planning, publishing, community engagement, campaign support, performance monitoring, and use of platform insights to improve reach and engagement
• Experience with social analytics tools and/or reporting
• Experience with Meta business suite or similar social media advertising toolsAbility to interpret multiple data sources to find and tell the story behind the numbers
• Knowledge of search engine optimization
• Knowledge of AI technologies
• Ability to communicate results to stakeholders
• Excellent knowledge of English - Level C1 in Understanding, Speaking and Writing
• Autonomous
• Strong organisational and time-management skills.
• Good problem-solving skills

What's in It for You?

• You will have the opportunity to work in an international and multi-cultural environment
• You will be able to work for interesting European projects that is managed by European Commission
• Whether you're applying as a freelancer or looking for an employee contract, we offer attractive compensation and benefits packages, tailored to your experience level

If you're excited to work in a role where you'll grow professionally and make an impact from day one - we'd love to hear from you

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries. Visit us at nttdata.com.