EV Energy Tech Support Specialist

Smappee stands for Smart Appliance for Energy Efficiency. At the core of everything we do, we aim to facilitate energy efficiency in an innovative, easy, and fun way. Our cutting-edge technology empowers businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. We're on a mission to make...

ResponsibilitiesYou will provide 2nd line support to installers and partners via a ticketing system, by telephone and by e-mail.When Smappee installers encounter problems during the installation or configuration of our products, you will actively help to find solutions through hands‑on troubleshooting and debugging.You will support our installers and...

Smappee zoekt een Technical Support Specialist – EV Charging & Diagnostics om installers en partners technisch te ondersteunen bij DC-laadoplossingen. Je analyseert laadprestaties en lost complexe storingen op met logbestanden en dashboards.Je werkt nauw samen met Customer Service, Sales Engineers en R&D, gaat eventueel ter plaatse en vertaalt technishe...

Smappee (Smart Appliance for Energy Efficiency) helpt bedrijven en particulieren om controle te krijgen over hun energieverbruik. Met innovatieve oplossingen voor energiebeheer en EV-laden maken we energie-efficiëntie toegankelijk, helpen we kosten te verlagen en dragen we bij aan een duurzamere toekomst.Waarom vraagt een elektrische wagen 150 kW, terwijl...

Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.Why is an EV requesting 150 kW, but the charger is only delivering...

Smappee is seeking a Technical Support Specialist – EV Charging & Diagnostics to join our team. You will provide technical support to certified installers and partners, focusing on technically complex EV charging cases and DC charging solutions.Demonstrating strong analytical skills, you will analyse data from dashboards and logs to diagnose issues and...

At Smappee, we believe energy should be smarter, more efficient, and more sustainable. Our technology helps businesses and individuals understand and optimise their energy consumption while making electric mobility easier. As our solutions become increasingly connected, software and integrations play an important role in the experience of our installers and...

Heb jij een passie voor techniek, elektriciteit en duurzaamheid? Zoek jij een functie waarin je echt het verschil maakt voor installateurs en partners?Voor een innovatieve en snelgroeiende scale‑up in de regio, is Randstad op zoek naar een Technical Customer Support Specialist.Onze klant is een wereldwijde pionier op het gebied van slim energiemanagement...

Jobtailor is seeking a technically skilled professional to provide 2nd line support to installers and partners in Belgium. You will troubleshoot during installation or configuration, guide customers, and become fluent in our hardware and software products.You will interpret communication protocols (Modbus, MQTT, OCPP) to diagnose issues, manage RMAs, and...