Growth-Focused SaaS Customer Success Manager
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Introw is seeking a dedicated Customer Success Manager to guide customers through their lifecycle, drive adoption, and champion value realization. The role requires a minimum of two years in SaaS CSM, with experience supporting both SMEs and enterprise clients, plus familiarity with HubSpot or Salesforce.
As a full-time on-site position in Gent, you will lead onboarding, manage health metrics, and collaborate across Product, Sales, and Operations to maximize retention and revenue growth.