Customer Success Manager, French

Il y a 4 jours

Brussel Hoofdstad, Brussel Hoofdstad, Belgique Jobtailor Temps plein 42 000 € - 63 000 € Contrat
  • Turn a new customer into a loyal, satisfied, and enthusiastic user
  • Empower users and guide them in using the HR solution
  • Collaborate with cross-functional teams (sales, marketing, development) to deliver optimal customer service

Requirements

  • Ideally 2 years of experience in Customer Success, client relations, or account management (SaaS experience is a plus but not required)
  • Excellent communication skills and a proven ability to build long-lasting relationships based on trust
  • Ability to explain technical concepts simply to non-technical users
  • Self-motivated, team-oriented, and highly adaptable
  • Fluent French (written and spoken) and a working level of English sufficient to follow and participate

Core Competencies

Demonstrates expertise in Customer Success and client relations, with a strong ability to communicate technical concepts to non-technical users. Fluent in French and proficient in English, capable of building trust-based relationships and collaborating effectively with cross-functional teams.