ServiceNow Consultant
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Work as a technical lead in implementation of ServiceNow applications. This can comprise multiple applications: Asset management (ITAM, HAM, SAM), HR, ITSM, App engine, SecOps, ITOM, …
- This includes integrations with multiple external systems.
- Support Platform architect in designing technical solutions in this area.
- Prepare detailed technical designs.
- Provide ServiceNow configuration and Development deliverables in collaboration with Functional consultants, Platform architect and other team members; including performing system (integration) testing and creation of ATF’s.
- Support and lead other technical consultants on implementations. Perform peer and quality reviews of work performed by other technical consultants.
- Assure platform health throughout your work by leveraging standards and best practices.
- Act as third line of support in case of production issues.
- Creation of technical documents
Conformity Criteria
- Minimum 3 years experience as a ServiceNow Technical Consultant
- Minimum 3+ years of ServiceNow development and administration experience
- Minimum development experience in at least 2 distinct ServiceNow products
- Minimum 2 integrations with non-ServiceNow applications designed and implemented
- Certifications: ServiceNow Administrator and at least one CIS certificate or Developer certificate
- Must work from within EER
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