Head of Customer Care
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Bolt is Belgium's first energy platform bringing transparent, local energy to your home. As Head of Customer Care you will shape how we scale our NL & FR teams, set processes, automation, capacity, and measurement, and defend these choices as a member of the Leadership team.
You will own the customer experience, drive CSAT and KPIs, manage a 20-person team, budget and P&L, and continuously improve service through data, AI, and cross‑functional collaboration to reinforce Bolt's USP in the Belgian
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Head of Customer Care
Il y a 4 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Bolt Temps plein 90 000 € - 130 000 € ContratBolt is the very first energy platform that genuinely wants to make the Belgian power grid sustainable. Through Bolt, you buy your energy directly from local, green producers. From Nico's solar panels, for example, or from Stéphane's hydroelectric plant. That way you know exactly where your energy comes from, and where your money goes.Why does Bolt do this?...
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Head of Customer Applications
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique Compusearch bv Temps plein 90 000 € - 120 000 € ContratCompusearch bv is seeking an experienced Team Manager Applications to lead a multidisciplinary team responsible for delivering customer applications with Salesforce at its core. You will own project portfolios, define roadmaps, and collaborate with senior stakeholders to drive digital transformation.The role combines people leadership, architectural input,...
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Head of B2C Customer Services
Il y a 4 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique AlphaCredit Temps plein 90 000 € - 150 000 € ContratAu sein du groupe AlphaCredit, les services « B2C Onboarding & Customer Services » sont responsables de l’ensemble du cycle de vie client : de l’introduction et l’analyse des demandes de crédit B2C jusqu’au suivi, à la gestion après-vente et à la fidélisation des clients. Dans un contexte de croissance et de transformation, nous recherchons un...
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Head of Operations
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique Monizze BE Temps plein 120 000 € - 180 000 € ContratMonizze, a Belgian fintech, is seeking a Head of Operations to drive an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define the ops strategy, lead the Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys.You will champion...
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Head of B2C Onboarding
Il y a 4 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique AlphaCredit Temps plein 90 000 € - 150 000 € ContratAlphaCredit, acteur majeur du crédit à la consommation en Belgique et au Luxembourg, recherche un Manager B2C Customer Services pour piloter l’ensemble des activités Onboarding et Services clients. Vous dirigerez une équipe d’environ 60 collaborateurs, assurerez la performance globale et soutiendrez les initiatives de transformation et de...
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Head of Operations
Il y a 13 heures
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Monizze BE Temps plein 120 000 € - 150 000 € ContratAbout Monizze Monizze is a Belgian HR tech scale-up of ~150 employees, experiencing strong growth and building a multi-product platform. We are recognised as a leading player in the market of employee benefits and flexible compensation. Our mission is simple and powerful: Monizze turns complex reward topics into simple, usable solutions, creating a win-win...
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Customer Care Associate
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique LIZY Temps plein 38 000 € - 52 000 € ContratLIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that. At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in...
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Customer Care Hero
Il y a 3 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Bolt Energie Temps plein 35 000 € - 45 000 € ContratOverviewBolt is het allereerste energieplatform in België dat het mogelijk én gemakkelijk maakt om rechtstreeks energie te kopen van lokale, groene opwekkers. Bijvoorbeeld van de zonne-energie van de zonnepanelen van Nico of bio-energie van de boerderij van Valerie en Frederik. Op die manier weet je als klant waar jouw energie vandaan komt – en dus echt...
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Head of Compliance
Il y a 13 heures
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Ageas Temps plein 120 000 € - 180 000 € ContratOur organisation Ageas is a listed international insurance Group with a heritage spanning of 200 years, offering Retail and Business customers Life and Non-Life insurance, and is also engaged in reinsurance activities. As an international insurance company, Ageas concentrates its activities in Europe and Asia through a combination of wholly owned...
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Head of Operations
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique Monizze BE Temps plein 120 000 € - 180 000 € ContratAbout Monizze Monizze is a Belgian HR tech scale-up of ~150 employees, experiencing strong growth and building a multi-product platform. We are recognised as a leading player in the market of employee benefits and flexible compensation. Our mission is simple and powerful: Monizze turns complex reward topics into simple, usable solutions, creating a win-win...
