Head of Customer Care

Bolt is het allereerste energieplatform dat het Belgische stroomnet echt duurzaam wil maken. Via Bolt kan je jouw energie rechtstreeks kopen van lokale, groene opwekkers. Bijvoorbeeld van de zonnepanelen van Nico of van de waterkrachtcentrale van Stéphane. Zo weet jij exact waar je energie vandaan komt en waar je geld naartoe gaat. Waarom doet Bolt dat? De...

Bolt is the very first energy platform that genuinely wants to make the Belgian power grid sustainable. Through Bolt, you buy your energy directly from local, green producers. From Nico's solar panels, for example, or from Stéphane's hydroelectric plant. That way you know exactly where your energy comes from, and where your money goes.Why does Bolt do this?...

Bolt Energie in Belgium is seeking a Head of Customer Care to own the performance of Bolt's Care team and help scale it across the Dutch- and French-speaking groups. You will define how Care operates, what we automate, where we deploy people, and how we measure it as part of the Leadership team.You will own the customer experience, ensure service is...

Bolt is Belgium's first energy platform bringing transparent, local energy to your home. As Head of Customer Care you will shape how we scale our NL & FR teams, set processes, automation, capacity, and measurement, and defend these choices as a member of the Leadership team.You will own the customer experience, drive CSAT and KPIs, manage a 20-person team,...

Prophix is seeking a senior Customer Success leader to head a global team and drive strategic initiatives across regions and product lines. You will own revenue retention metrics and partner with Product, Professional Services, Sales, and Revenue Operations to elevate the customer journey.In this role you will coach managers and team leads, build scalable...

Monizze, a Belgian fintech, is seeking a Head of Operations to drive an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define the ops strategy, lead the Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys.You will champion...

Monizze is seeking a Head of Operations to drive a customer-centric, data-driven operational function that enables rapid growth. You will define the operational strategy, lead a talented team of Customer Care professionals, and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve the customer journey.You will own...

LIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that. At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in...

Be part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven?Stop met dromen en kom ons team...