Head of Customer Operations

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique Monizze Temps plein 90 000 € - 150 000 €/an

Monizze, a Belgian HR tech scale-up, seeks a Head of Operations to lead Customer Operations and transform operational strategy into excellent customer journeys. You will oversee the Customer Care team and collaborate with Product, IT, Sales, Marketing, Finance and HR to drive growth and operational maturity.

The role requires 7+ years in operations leadership within fintech or SaaS, plus a strong, data-driven mindset and hands-on coaching abilities.