IT Service Manager: Drive ITIL Ops

Il y a 4 jours

Brussel, Brussel-Hoofdstad, Belgique In4Matic Temps plein 55 000 € - 85 000 € Contrat

In4Matic is seeking an IT Service Manager to ensure reliable, high-quality operation of critical digital services. You will bridge IT, business stakeholders, support teams, and external partners to drive day-to-day service management and ongoing IT operations improvements.

Responsibilities include coordinating IT service management activities, implementing ITIL processes, managing L1–L3 support, and tracking SLAs and KPIs.