Strategic Service Delivery Manager – Growth

Il y a 5 jours

Brussel Hoofdstad, Brussel Hoofdstad, Belgique Sopra Steria Temps plein 55 000 € - 80 000 € Contrat

Sopra Steria is looking for a Service Delivery Manager to strengthen relationships with customers and ensure high-quality service. This role focuses on defining SLAs, optimizing resources, and identifying new business opportunities.

You will manage operational accounts, prepare service level reports, and handle critical incidents, all while ensuring compliance with ITIL processes. A master's degree and experience in service delivery management are essential.