Service Desk Agent II
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Altia is seeking a Service Desk Agent - Level 2 in Brussels to provide advanced user support and incident management for European projects. You will work with ITIL processes, ITSM tools like ServiceNow or Jira Service Management, and collaborate with a European agency on production environments.
The ideal candidate has strong end-user support experience, SQL knowledge, and a good grasp of business processes in workflow applications, plus a University degree and English at least B2.
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Service Desk Agent
Il y a 23 heures
Brussel, Brussel-Hoofdstad, Belgique Altia Temps plein 38 000 € - 52 000 € ContratDo you want to start a new professional challenge? Check out our new opportunity! We are looking to incorporate a Service Desk Agent - Level 2 to our team.About UsWe are an IT Consultant Group that provides services and creates digital solutions to improve the lives of citizens across Europe. Check out our website: www.altia.es/enOur project and teamThis is...
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Service Desk Agent
Il y a 4 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique cronoseuropa Temps plein 35 000 € - 52 000 € ContratDescription of the Tasks Technical support line 2 (mainly in Oracle) regarding the use of information systems Release notes of the information systems High level testing of the information systems (service to developer teams) Maintenance of the Knowledge Database Level of Education Minimum Bachelor degree of 3 years. Knowledge and Skills Good IT skills in...
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Junior Service Desk Agent
Il y a 4 jours
Brussel, Brussel-Hoofdstad, Belgique Contraste Europe SA Temps plein 30 000 € - 38 000 € ContratBeantwoorden en oplossen van eerstelijns IT-vragen rond hard- en software.Uitvoeren van standaardtaken zoals password resets, user creation en permissiebeheer.Analyseren van vragen via telefoon of e-mail en klantgericht mogelijke oorzaken bespreken.Samenwerken met een senior engineer tijdens de opstartfase.Escaleren naar second line met volledige en...
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Senior Service Desk Agent
Il y a 5 jours
Brussel, Brussel-Hoofdstad, Belgique Netcompany Temps plein 42 000 € - 56 000 € ContratCompany Description Are you ready to shape the future technological landscape in Europe? Company Description Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU...
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Global IT Service Desk Agent
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Ayesa Digital Temps plein 48 000 € - 64 000 € ContratAyesa Digital in Brussels is seeking an experienced Service Desk Agent Level 1 to join an international EU project, providing first-line IT support to users across a European environment.You will log, categorize, and track incidents, troubleshoot common issues, and escalate when needed, collaborating with diverse teams to ensure timely resolutions and...
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Junior Service Desk Agent
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Contraste Europe SA Temps plein 28 000 € - 36 000 € ContratDate de début : ASAPHomeworking : 1 jour/semaineLangues : French et DutchRépondre aux questions informatiques de premier niveau concernant le matériel et les logiciels, et y apporter des solutions.Effectuer des tâches standard telles que la réinitialisation des mots de passe, la création d’utilisateurs et la gestion des autorisations.Analyser les...
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OTEA / Service Desk Agent Level 1
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique Ayesa Digital Temps plein 48 000 € - 64 000 € ContratEvery professional in our company is vital to us. Thanks to their talent, we continue to expand; today, we are a global team of over 11,000 people working toward a common goal. Ayesa Digital is currently participating in high-impact European Union projects designed to address major European challenges and drive innovation and digital transformation. These...
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Brussel Hoofdstad, Brussel Hoofdstad, Belgique Brussels Hotels Association Temps plein 31 000 € - 32 000 € ContratBrussels Hotels Association recherche un réceptionniste pour offrir un accueil chaleureux et lancer une expérience mémorable aux clients. Vous enregistrerez les arrivées et départs, gérerez les réservations et proposerez des options complémentaires, tout en assurant les paiements et la sécurité.La mission inclut répondre au téléphone, résoudre...
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Junior Service Desk Agent – Multilingual, Remote Friendly
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Contraste Europe SA Temps plein 28 000 € - 36 000 € ContratContraste Europe recrutera un ingénieur junior du Service Desk pour répondre aux questions informatiques de premier niveau et aider les utilisateurs sur le matériel et les logiciels, notamment Windows et Office.Vous effectuerez des tâches standard comme la réinitialisation de mots de passe, la création de comptes et la gestion des autorisations, et...
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Senior Service Desk Agent
Il y a 5 jours
Brussel, Brussel-Hoofdstad, Belgique Netcompany Temps plein 42 000 € - 56 000 € ContratNetcompany Belgium is seeking a Service Desk Agent to provide first and second line Digital Workplace support across multiple channels. The role requires handling inquiries about software, devices, and IT services, logging incidents, and escalating complex issues while keeping users informed.Ideal candidates have 6+ years in IT service desk or user support,...