IT Business Analyst

Il y a 2 jours

Dilbeek, Vlaams-Brabant, Belgique Tom&Co Temps plein 45 000 € - 65 000 € Contrat

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As an IT Business Analyst your role is to understand the needs of Tom&Co, apply your expertise to existing (or yet to be developed) processes, propose and/or verify the validity of new solutions with the aim of improving internal processes and the adoption of applications.

Responsabilies

You obtain a good understanding of our company & business and analyze business processes and workflows with the objective of finding out how they can be improved or automated.
You serve as the intermediate between process owners in the business, application specialists and IT technical teams.
You deliver a documented way of working and take care of updates.
You will be highly involved in the change management part of our Cegid POS project.
You are a key person in process optimization. In accordance with the applications specialist, you can evaluate the business requests, suggest solutions and improvements.

Skills

You hold a master’s degree in economics or science, with option of IT, or a bachelor’s degree combined with relevant work experience.
You have several years of relevant experience in the domain of retail.
You understand retail processes, from purchasing to sales and services, including finance.
You have an overall knowledge of retail solutions, ideally back and front office, like POS, ERP, CDP and PIM systems. You understand the interaction of IT-systems with an eCommerce platform.
You are customer oriented, with excellent communication and reporting skills.
You’re proficient in French, Dutch and English.
You’re eager to understand the goals and objectives of the organization and are motivated and focused, with an eye for detail.
You’re eager to learn and you have a huge appetite for innovative technologies and changing trends in the market.
You have a positive and accountable mindset.

What We Offer

A key role within a growing retail organization
The opportunity to have a direct impact on critical business processes.
A collaborative environment involving IT, supply chain, and external partners.
Opportunities for professional development and long‑term growth.
A human and collaborative company culture, with passionate colleagues.

IT Business Analyst

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