Customer Care Lead — Scale, Strategy
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Bolt, Belgium's first energy platform, is seeking a Customer Care Lead to own the Care team's performance across NL and FR. You will shape how we deliver service, set metrics, and drive scalability with data-driven decisions.
As a member of the Leadership team, you defend these choices, manage 20-person teams, and partner with cross-functional colleagues. The role blends office work with home-based flexibility in Brussels.