Customer Journey Strategist – Onboarding

Il y a 2 jours

SintGillis, Brussel-Hoofdstad, Belgique ARIAD GROUP Temps plein 70 000 € - 95 000 € Contrat

ARIAD GROUP is seeking a Customer Journey Manager to strengthen its Group CRM and Customer Engagement across Europe. You will shape journeys for Belgium, Spain, Portugal and Italy, focusing on onboarding, engagement, loyalty and churn reduction.

The role emphasizes strategic leadership over campaigns, collaboration with CRM, data and AI teams, and shaping customer experience in an international, transformation-led environment.