AI Transformation

Company Description

Inetum is a European leader supporting organizations as they navigate continuous technological change.

Company Description

Inetum is a European leader supporting organizations as they navigate continuous technological change.
With deep industry expertise, a strong innovation culture, and a scalable international model, we help clients transform their operations and generate sustainable impact across business and society.
Guided by European values, we empower local businesses to create positive impact and unlock society’s full potential. This vision drives us to deliver on our promises, attract the best talent, and turn uncertainty into opportunity, building a future where technology unleashes the possibilities within us all.

Job Description

This role combines customer-centric product discovery, business analysis expertise, and AI-enabled innovation to drive meaningful business transformation.

This is not a purely technology-focused role, nor is it a traditional business analysis role. It is a strategic position focused on helping customers discover opportunities, shape innovative products and services, and transform the way they work by combining human expertise with modern technology.

You will operate at the intersection of business strategy, product innovation, digital transformation, and AI-enabled delivery.

Your Role

As an AI Transformation & Product Discovery Lead, you will help organizations transform ideas into measurable business outcomes.

You will work with business leaders, product teams, architects, delivery organizations, and technology experts to identify opportunities, shape future solutions, and guide transformation initiatives from vision to execution.

You understand that technology alone does not create value. Real transformation happens when business challenges, customer needs, stakeholder alignment, and innovative solutions come together.

You will leverage AI and emerging technologies where they accelerate value, while applying proven discovery, analysis, facilitation, and product management practices where they remain the most effective approach.

You are equally comfortable facilitating customer discovery workshops, performing value stream analysis, building business cases, mapping business capabilities, and validating solution opportunities. You understand that sustainable transformation starts with a deep understanding of customer needs, business objectives, and value creation across the organization.

Your Mission Is To Help Customers Answer Key Questions

• Where can we create the most value?
• Which opportunities should we invest in?
• How can technology enhance customer and employee experiences?
• How should people, processes, and technology work together?
• What changes are required to achieve lasting business outcomes?

What You Will Do

Strategy & Transformation

• Identify opportunities to create measurable business value through innovation, technology, and new ways of working.
• Facilitate workshops with business leaders and key stakeholders to shape transformation initiatives.
• Assess organizational readiness, capabilities, and adoption challenges.
• Define strategic visions, transformation roadmaps, and priorities.
• Align initiatives with business objectives and measurable outcomes.
• Support customers in designing future-ready operating models.
• Help organizations move from experimentation to sustainable business adoption.
• Analyse business capabilities, processes, and value streams to identify improvement opportunities and transformation priorities.
• Use structured business analysis techniques to understand current-state challenges and define target-state outcomes.

Opportunity Discovery & Value Definition

• Explore and evaluate opportunities for new products, services, and business capabilities.
• Facilitate discovery, ideation, and innovation workshops with cross-functional teams.
• Identify opportunities where digital technologies, automation, analytics, and AI-powered capabilities can deliver meaningful impact.
• Assess value, feasibility, risks, and organizational implications.
• Prioritize opportunities based on strategic goals and expected outcomes.
• Build compelling business cases, define value realization approaches, and establish measurable success criteria to support investment decisions.
• Apply techniques such as value stream mapping, customer journey analysis, and business capability assessment to identify opportunities for improvement and innovation.

Product Discovery & Innovation

• Translate business challenges into innovative AI-enabled product and service opportunities.
• Shape product visions, discovery roadmaps, and innovation in