Second-Line IT Support Engineer — Digital Identity

Il y a 5 jours

Brussel Hoofdstad, Belgique DP A Temps plein 45 000 € - 54 000 € Contrat

DPA, the IT platform of two professional bodies, is seeking a Second Line Support Engineer to join the Support team in Brussels. The role focuses on incident ownership, in-depth investigation, and escalation to higher support levels, with a strong emphasis on ITIL processes and knowledge base documentation.

You will work on digital identity, e-signature, and API integrations, with a view to improving problem management and first-contact resolution.