Freelance Senior Process Analyst — End-to-End B2C CX

TiTANS Consulting zoekt een Senior Business Analyst om de organisatie te ondersteunen met een intuïtieve workflow tool. De rol vereist sterke communicatievaardigheden in het Nederlands, Frans en Engels, evenals ruime ervaring in functionele analyse en Service Now.De ideale kandidaat heeft minstens 6 jaar ervaring en kennis van UML en Aris. De functie...

Our client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team.The team is responsible for continuously improving the B2C customer journey, from the initial customer interaction through to installation and the first invoicing processes.We are looking for an experienced...

FEDERALE OVERHEIDSDIENST ECONOMIE, KMO, MIDDENSTAND EN ENERGIE Wat: Frequentie: Dagelijks Wekelijks Freelance Senior Process Analyst - B2C Customer Journey Our client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team. The team is responsible for continuously improving...

Improve end-to-end customer journeys within a major Belgian organisationWork at the intersection of Customer Experience, Business and ITAbout Our ClientOur client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team.The team is responsible for continuously improving the...

FEDERALE OVERHEIDSDIENST ECONOMIE, KMO, MIDDENSTAND EN ENERGIE is seeking a Freelance Senior Process Analyst to strengthen the B2C customer journey team. The role focuses on end-to-end process design, BPMN mapping and improvement initiatives across the customer lifecycle, from initial contact to installation and invoicing.You will collaborate with Customer...

We're working with a growing gaming company in Brussels, looking to strengthen its engineering team with a Senior Front-End Engineer (React).They are working with a modern technology stack and is looking for an experienced engineer who can contribute not only through code, but also through technical decisions, architecture and the way the team builds...

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a...

Are you ready to shape the future technological landscape in Europe?We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the...

OPTIMUS IT SERVICES seeks a Senior Business / Process Analyst – Finance to document Finance processes and drive end-to-end handover from client to supplier. You will coordinate change across stakeholders and prepare governance materials and status reports.The role requires strong expertise in bank accounting and reporting, consolidation, and regulatory...