Senior Functional Analyst CRM D365
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Mission Overview:
Keystone Solutions is seeking a Senior Functional Analyst specializing in CRM Microsoft Dynamics 365 to enhance our consultancy team on client projects focused on user and citizen relationship management for public administrations. This position represents a consultancy mission at a client site, where you will be hired by Keystone Solutions to work on dynamic projects.
Mission Overview:
Keystone Solutions is seeking a Senior Functional Analyst specializing in CRM Microsoft Dynamics 365 to enhance our consultancy team on client projects focused on user and citizen relationship management for public administrations. This position represents a consultancy mission at a client site, where you will be hired by Keystone Solutions to work on dynamic projects.
Key Responsibilities:
- Facilitate workshops with stakeholders to gather, clarify, and prioritize needs.
- Analyze existing processes (AS-IS) and model target processes (TO-BE), for example using BPMN.
- Collect and analyze beneficiary requirements, translating them into functional solutions based on Dynamics 365 and the Power Platform.
- Ensure that delivered solutions are coherent, of high quality, and adopted by users, prioritizing standard tool usage over specific development.
- Work in an agile (Scrum) or hybrid methodology alongside the project manager, Product Owner, solution architect, D365 developers, and testing teams.
Consultancy Nature:
This role emphasizes on-site work and the consultant identity, allowing you to engage directly with clients and their unique challenges.
Dynamic Projects:
As a consultant, you will experience a variety of challenges across different client environments, enhancing your professional development.
Turbo-Charged Learning:
At Keystone Solutions, we are committed to providing broad learning experiences that will accelerate your career growth.
Skyrocketing Ambition:
We are dedicated to your career advancement within our framework, ensuring that you have the opportunities to grow.
Values:
Being a
Duration:
As soon as possible - 31/05/2027 9 months
- (full time)
Skills required:
- Bonne connaissance de la Power Plateform : Power Apps (model-driven), Power Automate et Power BI - Level: Expert - Most recent: Any time
- Connaissance des portails/ Power Pages : un atout - Level: Nice to have - Most recent: This year
- Connaissance du RGPD et des enjeux de protection des données - Level: Confirmed - Most recent: Any time
- Expérience des méthodologies agiles (Scrum) et d'Azure DevOps - Level: Expert - Most recent: Any time
- Maitrise de la modélisation de processus (BPMN) et de données - Level: Expert - Most recent: Any time
- Maitrise du paramétrage de Dynamics 365 et de Dataverse - Level: Expert - Most recent: This year
Language requirements:
English
Level Active knowledge
French
Level Native
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