Communications Manager

The Synergist is a social venture that addresses a growing need to collectively face societal issues by addressing broken or inefficient systems and accelerating societal (co-)impact.

With globalization, the digital age, and increased mobility, we now have collectively more knowledge, capability, and capacity to solve the world’s most challenging social issues than ever before. But complex issues can’t be solved in isolation. The sheer number, variety, and interests of stakeholders on any given issue make it difficult to focus everyone’s expertise and resources on a shared goal.

The Synergist is an independent, neutral backbone and incubator bringing together the right people, organizations, and institutions to focus on solving societal issues both personally and with technology tools. We foster an organized and collaborative environment that enables collective impact by: co-defining a shared vision, goals, and strategies with members; bringing on board new partners; establishing and maintaining a transparent and balanced governance structure; coordinating all activity and bringing to life concrete projects and solutions that have been shaped with and complemented by members.

The Synergist is based in Brussels, Belgium.

Reporting to the Head of Marketing & Comms, the Communications Manager plays a central, hands‑on role in shaping and executing communication strategies across assigned programmatic portfolios and organizational initiatives.

Operating with a high degree of autonomy, you are an operational engine and delivery driver capable of taking an overarching objective or strategic brief, assessing requirements, identifying opportunities and challenges, translating it into a structured comms plan, and personally executing and driving it to completion.

This mid‑level role balances strategic thinking with direct tactical execution. You will work closely with Program Directors, Communications colleagues, and external partners/providers, acting as a collaborative connector who ensures campaigns are impactful, aligned with overall goals, and delivered seamlessly on time and on budget.

Responsibilities:

• Comms Planning & Strategic Intake Assessment
• Brief Assessment & Campaign Design: Analyze programmatic briefs, evaluate stakeholder needs, identify core challenges/opportunities, and translate objectives into actionable, end‑to‑end communications plans.
• Messaging & Channel Strategy: Develop tailored content strategies, key messaging frameworks, and multi‑channel deployment plans across digital, organic, paid, email, and publications to reach diverse target audiences (B2B, health ecosystem, non‑profit partners).
• Opportunity Identification: Proactively identify synergies across programs, events, and campaigns to maximize impact and streamline asset reuse across portfolios.
• Strategic Agility & Adaptation: Adapt comms plans quickly as programmatic priorities or formats shift, without losing sight of the original objective
• Operational Delivery & Hands‑On Execution
• End‑to‑End Campaign Execution: Own and drive the complete delivery pipeline for dedicated communication initiatives - from drafting high‑quality copy (newsletters, articles, web pages, social media, press collateral) to publishing assets across channels.
• Digital Channel Support: Support day‑to‑day updates across website platforms (WordPress, CMS), marketing automation tools (HubSpot), and corporate social channels (LinkedIn, etc.).
• Event & Campaign Support: Plan and execute multi‑channel promotional rollout for key workshops, webinars, Town Halls, and major flagship events (e.g., PEOF).
• Partner & External Provider Coordination
• Agency & Freelancer Management: Act as the primary operational link for external vendors, creative agencies, web developers, and digital performance specialists on your assigned portfolio. Lead briefing sessions, manage day‑to‑day production schedules, and review deliverables for quality assurance.
• Stakeholder Collaboration: Work seamlessly with internal Program leads, internal digital/design specialists, and external partners to align delivery expectations and coordinate asset collection.
• Budget & Cost Oversight: Manage external provider costs against assigned campaign budgets, enforcing financial discipline and escalating overruns before they occur.
• Reporting Oversight & Delivery Tracking
• Reporting Oversight & Program Reporting: Ensure timely delivery of performance reports aligned with project KPIs, actively feeding insights and results back to Program teams.
• Project & Delivery Management: Maintain rigorous execution tracking within project management tools (e.g., Asana), ensuring milestones are met, resources are optimized, and b