Customer Care Specialist: Escalations
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JLG Industries, a global provider of access equipment, seeks a Customer Care Specialist to resolve inquiries with product knowledge and process expertise. The role handles escalated cases, analyzes feedback, and ensures prompt resolution, with a focus on quality service and customer satisfaction.
The successful candidate will communicate clearly, work with internal teams, and support order processing while maintaining records and contributing to process improvements in a data-driven environment.
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Customer Care Specialist
Il y a 5 jours
Winterslag, Limburg, Belgique JLG Industries Temps plein 32 000 € - 42 000 € ContratAbout JLG, An Oshkosh CompanyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and...
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Dutch-speaking Mercedes-Benz Customer Care Specialist
Il y a 3 jours
Winterslag, Limburg, Belgique Next Job Abroad Temps plein 25 000 € - 35 000 € ContratNext Job Abroad is looking for a Dutch-speaking Customer Care Specialist to support the Mercedes-Benz project. Responsibilities include providing customer support via calls, emails, and chat, handling queries related to warranties and maintenance, and offering assistance with the Mercedes Me App. The position offers flexible remote work options in Greece...
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Customer Support Agent for the Mercedes Team
Il y a 3 jours
Winterslag, Limburg, Belgique Next Job Abroad Temps plein 25 000 € - 35 000 € ContratWe are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat. Roadside Assistance (RSA) 24/7 breakdown support following strict safety guidelines Recovery assistance for vehicles to dealerships B2B & B2C...
