QA Lead

À Propos Du Poste:

The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. The QA Lead also prepares training materials, leads audits and follows up on actions linked to GMP rounds, CAPAs and production issues.

About The Role:

Key Responsibilities:

• Develop procedures, work instructions, forms and training materials in line with FSSC 22000, HACCP, Kosher, Halal and sustainability standards.
• Map process flows, identify food safety risks and define CCPs, oPRPs and PRPs.
• Ensure correct monitoring and verification of CCPs, investigate deviations and coordinate corrective actions.
• Update documentation and procedures when changes occur in standards, processes, installations or environment.
• Analyse customer complaints, provide answers and define actions to prevent recurrence.
• Create one‑point lessons/POKA documents and follow up implementation on the shop floor.
• Support internal and external audits in the assigned zone and follow up required actions
• Participate in daily production meetings, discuss quality & food safety issues and propose improvements.
• Support production problem‑solving, GMP rounds, FB hunts, root‑cause analysis and CAPA initiatives.

About You

• Bachelor’s degree or Industrial Engineering (Chemistry/Food Technology), Bio‑Engineer or Master in Life Sciences, Food Science or similar.
• Strong knowledge of food safety standards (FSSC 22000, HACCP, Kosher/Halal, sustainability).
• Analytical mindset — seeks information, reduces uncertainties, maintains high accuracy and quality.
• Team‑oriented and collaborative: shares information proactively, asks for input, keeps others aligned.
• Skilled in coaching and developing others, understanding individual training needs.
• Strong problem solver capable of leading RCA sessions and following up preventive measures.
• Excellent communication skills — able to communicate effectively with operators, management, customers and auditors.
• PC knowledge: Word, Excel, PowerPoint, SAP.
• Language requirements: Dutch or French as a native level plus additional Dutch or French in intermediate level and good English; able to participate in discussions and write professional reports.

We Offer

• 38 days of annual leave.
• Flexible working hours — start between 7:00 and 9:30, working 7h45 per day.
• Meal allowance — €10/day.
• Eco‑cheque — €250/year.
• Transport allowance.
• Bicycle allowance — €0.37/km.
• Group insurance.
• Health and dental insurance for you and your family.
• Work in one of Barry Callebaut’s key Belgian manufacturing sites with strong focus on safety, quality and continuous improvement.
• Internal mobility and talent development opportunities, locally and globally.

Over De Functie

Als QA Lead ben je verantwoordelijk voor het ontwikkelen, onderhouden en implementeren van kwaliteits- en voedselveiligheidsstandaarden (FSSC 22000, HACCP, klantvereisten, Kosher/Halal en duurzaamheidsnormen) binnen jouw toegewezen zone van de productiesite in Halle.

Je staat in voor de validatie en verificatie van het HACCP-plan, het opvolgen van corrigerende en preventieve acties, het beheren van klantenklachten en het stimuleren van continue verbetering van de productkwaliteit. Daarnaast ontwikkel je opleidingsmateriaal, ondersteun je audits en volg je acties op die voortvloeien uit GMP-rondgangen, CAPA’s en productiegerelateerde issues.

Jouw Verantwoordelijkheden

• Ontwikkelen van procedures, werkinstructies, formulieren en opleidingsmateriaal in lijn met FSSC 22000, HACCP, Kosher-, Halal- en duurzaamheidsnormen.
• In kaart brengen van processtromen, identificeren van voedselveiligheidsrisico’s en definiëren van CCP’s, oPRP’s en PRP’s.
• Toezien op de correcte monitoring en verificatie van CCP’s, onderzoeken van afwijkingen en coördineren van corrigerende acties.
• Up-to-date houden van documentatie en procedures wanneer normen, processen, installaties of omgevingsfactoren wijzigen.
• Analyseren van klantenklachten, formuleren van antwoorden en definiëren van preventieve acties om herhaling te vermijden.
• Opstellen van one-point lessons en POKA-documenten en opvolgen van de implementatie op de werkvloer.
• Ondersteunen van interne en externe audits binnen jouw zone en opvolgen van de vereiste acties.
• Deelnemen aan dagel