Customer Service and Project Coordinator
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Our client is a globally recognised industrial manufacturer with a long-standing history of innovation and excellence. Serving customers across a wide range of sectors worldwide, the company is known for its high-quality engineered solutions, strong customer focus and commitment to continuous improvement. The organisation combines the stability of an international group with a collaborative and people-oriented culture. Employees are encouraged to grow professionally while working in a dynamic and multicultural environment.
Jobomschrijving
- Coordinate projects in collaboration with Customer Care, Project Coordination and Engineering teams.
- Act as a key point of contact between internal departments to ensure seamless project execution.
- Manage quotation and order-related activities throughout the project lifecycle.
- Monitor material availability and proactively expedite orders when required.
- Collaborate closely with Supply Chain teams to guarantee timely delivery of products.
- Ensure excellent customer service by adhering to established processes and best practices.
- Support customers by analysing requests, questions and operational challenges.
- Assist in customer care improvement initiatives and training-related projects.
- Contribute to operational projects and provide support to management when needed.