Customer Service Team Lead

KONE zoekt een Team Leader Herstellingen in België om een team van technici aan te sturen en duurzame relaties met klanten uit te bouwen. Je bewaakt servicecontracten en zorgt dat klantbelofte nagekomen wordt in samenwerking met KONE-teams.Je ontwikkelt technici op gebied van prestaties, naleving van processen en veiligheid, met focus op volume en kwaliteit...

Louis Vuitton Services Europe is seeking an inspiring Team Manager to support the CSC Manager and lead a team of Client Advisors across multiple channels. This role focuses on delivering extraordinary luxury service, coaching staff, and aligning operations with brand standards.The ideal candidate will have strong leadership experience, fluency in English,...

AXA Partners Belgium is seeking a Team Leader Claims to supervise and coach a dedicated operations team, ensuring top-quality customer service. You will monitor activities, drive KPI/SLA targets, and report on performance while leading transformation initiatives.The role emphasizes customer-centric leadership, people development, and collaboration across the...

IWG is seeking a Customer Services Manager to lead the centre’s performance with autonomy and the resources to run it as your own business. You’ll manage on‑site operations, rise to challenges, give tours to prospective customers, upsell to existing clients, and ensure service so strong that customers become ambassadors for you, your team and IWG.The...

A propos de Multipharma Travailler chez Multipharma, la principale coopérative dans le monde pharmaceutique belge, c’est choisir un emploi qui contribue à quelque chose de grand : un impact positif sur la santé de 1,3 million de patients et 900.000 coopérateurs. Avec notre réseau de plus de 320 pharmacies, 1 centre de distribution et 2 centres...

Multipharma recherche un Team Leader IT Service Desk pour diriger une équipe de 5–6 agents et piloter la gouvernance ITIL au siège, en mode hybride. Vous serez responsable du service desk, du cadre ITIL, et des améliorations continues.Le poste nécessite une forte capacité d’analyse, du leadership et une expertise Topdesk. Vous contribuerez à...

Michael Page zoekt een Customer Service Manager in Brussel om de Customer Service-afdeling aan te sturen in een complexe logistieke en industriële omgeving. De rol combineert strategisch leiderschap met hands-on uitvoering en legt de nadruk op klanttevredenheid, operationele prestaties, compliance en veiligheid.De kandidaat werkt in een gereguleerde sector...

SoftwareOne Brussels is seeking a Service Delivery Manager to own end-to-end service delivery, ensuring high quality and customer satisfaction. You will serve as the primary contact for customers, align services with business goals, and collaborate with delivery teams across functions to drive optimal outcomes.The role emphasizes strong communication,...

Lloyd Coffee is searching for a Manager in Brussels to oversee our restaurant operations. As a key leader, you'll inspire and manage a team of approximately 20, ensuring quality service and a positive work atmosphere.With responsibilities ranging from administrative management to customer interactions, we value dynamic candidates with management experience...