Impactful IT Service Operations Leader

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Sopra Steria Temps plein 90 000 € - 120 000 € Contrat

Sopra Steria in Belgium seeks a Service Operations Manager to oversee the Service Desk and Workplace Services, ensuring stable delivery, SLA adherence, and governance across internal and external providers.

You will coordinate teams, monitor performance, manage incidents, and drive continuous improvement, leveraging ITIL knowledge and ITSM tools (ServiceNow). Fluency in English, Dutch and French is required.