Service Operations Leader — ITIL

EngiFlex BV recherche un Service Manager pour assurer la gestion opérationnelle et la qualité du service, en collaboration avec les équipes ICT, projets et fournisseurs. Le poste implique la mise en place de processus ITIL et la coordination du Service Desk, avec une attention particulière à la continuité et l'amélioration des services.Profil...

A leading executive search firm is looking for an IS Support Manager in Brussels, Belgium. This role involves coordinating support teams, managing IS services, and ensuring service quality. Ideal candidates will have over 6 years of IT experience, expertise in ITIL, and be able to lead in a multicultural environment. Familiarity with user support and...

JustCase is seeking a Junior IT Service Manager to support the operational management of IT services within a large-scale digital transformation programme in Brussels. The role combines hands-on IT support with service management responsibilities.You will work with business stakeholders, ICT teams, service desk, and suppliers to ensure quality, continuity,...

Socomec Sas is seeking an experienced field-scale engineer to lead after-sales activities across commissioning, preventive and corrective maintenance in Belgium. You will coordinate technicians on major projects, ensure adherence to procedures, and deliver thorough technical diagnoses and client reports.The role requires strong electrical engineering...

Multipharma recherche un Team Leader IT Service Desk pour diriger une équipe de 5–6 agents et piloter la gouvernance ITIL au siège, en mode hybride. Vous serez responsable du service desk, du cadre ITIL, et des améliorations continues.Le poste nécessite une forte capacité d’analyse, du leadership et une expertise Topdesk. Vous contribuerez à...

ARHS Developments Belgium is seeking a Senior Service Delivery Coordinator to support a European agency operating large-scale digital services. You will coordinate service delivery and ensure SLA compliance across multiple providers, driving governance and performance reviews.You will lead ITIL-based service management, chair operational bridges, monitor...

FOD Beleid en Ondersteuning (BOSA) zoekt een Service Delivery Manager die de kwaliteit, continuïteit en klanttevredenheid van digitale diensten bewaakt. U fungeert als primair aanspreekpunt voor klanten en stemt af met interne teams en externe leveranciers om afgesproken service levels na te leven.De functie vereist een Bachelor- of Masterdiploma in IT/...

Company DescriptionSopra Steria offers tailored, end-to-endcorporate technology and software solutionsto help clients make bold choices and deliverresults. Successfully so! With more than 51.000colleagues in nearly 30 countries, we rank as Europe's leading digital solutions provider.Some of the most successful companies inEurope rely on our technology due to...

NTT Data in Brussels seeks a delivery-focused Project/Service Manager to lead complex IT initiatives. You will oversee scope, planning, budgeting and governance, coordinating internal and external stakeholders to ensure on-time delivery.Requirements include ITIL knowledge, Prince2/PMBOK or similar methodologies, agile delivery experience, and strong English...