Operations Change Management Officer
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SNCB/NMBS
- Brussels
Hybrid Senior Transport
All Transport jobs Jobs in Brussels Hybrid jobs
Experience
5+ years in organizational change management within complex organizations.
Education
Master's degree or equivalent experience in organizational change management.
Languages
- Nederlands (C1)
- Français (B2)
- Anglais (B2)
Essential
Required Skills
Change Management ITIL SIAM ServiceNow Prosci/ADKAR
Nice to have
Outsourcing Sourcing Transitions Multi-supplier Models
Soft Skills
Clear communication Analytical skills Collaboration Adaptability Proactivity
About
The role involves driving change management for strategic initiatives, working closely with Operations and stakeholders to ensure successful adoption and integration of new processes.
SNCB is a key player in the Belgian railway sector, committed to digital transformation and enhancing public transport services. Our mission is to ensure efficient and sustainable mobility solutions for all.
Your Responsibilities
- Assess change management needs during project intake.
- Develop integrated change strategies and plans.
- Translate initiatives into practical change interventions.
- Act as a liaison between Operations and stakeholders.
- Develop and execute communication plans.
- Define and monitor adoption objectives and KPIs.
Why Join Us?
- Hybrid working model
- Competitive salary
- 35 days of annual leave
- Mobility package with company car
- Comprehensive insurance package
Recruitment Process
- CV review
- Initial HR interview
- Technical interview with team
Salary
To discuss
per year