Customer Service

Il y a 3 jours

Zaventem, Vlaams-Brabant, Belgique Michael Page Temps plein 30 000 € - 42 000 € Contrat

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

Client Details

Our client is an international market leader active in a highly innovative and environmentally conscious sector. The company develops solutions that contribute to a more sustainable future and is known for its strong customer focus, high-quality services, and collaborative culture.

Description

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring an excellent customer experience.

You will combine customer service, planning, and administrative follow-up to ensure smooth operations and efficient scheduling.

  • Handle incoming customer calls and provide professional support
  • Schedule appointments and coordinate interventions efficiently
  • Manage last-minute changes and find practical solutions
  • Follow up customer files and maintain accurate records
  • Coordinate closely with internal teams to ensure seamless service delivery
  • Contribute to a positive customer experience through proactive communication