Information Technology Support Specialist
Il y a 2 jours
WestVlaanderen, West-Vlaanderen, Belgique
TCrew
Temps plein
35 000 € - 52 000 € Contrat
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Language: Fluent English, French, and Dutch
Your Role
We are looking for a motivated Service Desk Engineer (Junior/Medior) to join an IT support team.
Key Responsibilities:
- Provide first- and second-line IT support (L1/L2).
- Troubleshoot and resolve hardware, software, and network issues.
- Handle incidents and user requests through a ticketing system.
- Install, configure, and maintain IT equipment.
- Ensure timely incident resolution and user satisfaction.
Your Profile
- Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk.
- Good knowledge of Windows, Microsoft 365, and Active Directory.
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Experience with ticketing tools such as ServiceNow, Jira, or similar.
- Strong troubleshooting, communication, and problem-solving skills.
- Customer-oriented, proactive, and able to work independently.
- Fluent English, French, and Dutch.
Interested?
Looking for your next opportunity in IT Support?