Information Technology Support Specialist

Il y a 2 jours

WestVlaanderen, West-Vlaanderen, Belgique TCrew Temps plein 35 000 € - 52 000 € Contrat

Language: Fluent English, French, and Dutch

Your Role

We are looking for a motivated Service Desk Engineer (Junior/Medior) to join an IT support team.

Key Responsibilities:

  • Provide first- and second-line IT support (L1/L2).
  • Troubleshoot and resolve hardware, software, and network issues.
  • Handle incidents and user requests through a ticketing system.
  • Install, configure, and maintain IT equipment.
  • Ensure timely incident resolution and user satisfaction.

Your Profile

  • Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk.
  • Good knowledge of Windows, Microsoft 365, and Active Directory.
  • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
  • Experience with ticketing tools such as ServiceNow, Jira, or similar.
  • Strong troubleshooting, communication, and problem-solving skills.
  • Customer-oriented, proactive, and able to work independently.
  • Fluent English, French, and Dutch.

Interested?

Looking for your next opportunity in IT Support?