Senior Enterprise CS Lead — Onboarding
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Mbrella is seeking a Head of Customer Success to lead a multidisciplinary team responsible for delivering an exceptional experience to SME and Enterprise clients. As a senior individual contributor and people manager, you sit at the intersection of client success, product intelligence, and operational excellence.
You will own and scale the CS function, drive onboarding, adoption and retention, and collaborate with Sales, Product and Tech to align roadmaps with client needs.