IT Service Desk Specialist
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Jobat client is seeking an IT Service Desk Support Specialist based in Dilbeek to deliver first-line IT assistance to internal users. You will log, categorize and manage incidents, and perform initial troubleshooting on common issues.
You will support devices and apps, including Microsoft 365 and Windows, manage user accounts and connectivity, escalate when needed, and document solutions to enrich the knowledge base. Collaboration with IT colleagues is essential to improve service quality.
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