Lead System Engineer

Our client is looking for an experienced Lead System Engineer who combines strong technical expertise with natural leadership skills.

In this role, you will lead and coach a team of 8 System Engineers, while remaining actively involved in technical operations, customer projects and complex IT challenges.

This is not a traditional management position. You will spend most of your time working hands‑on with IT infrastructure, supporting customers and helping your team solve technical challenges. Your mission is to strengthen the team, introduce new technologies and continuously improve the quality of IT services.

Your Responsibilities

Technical Leadership & Team Development

• Lead, coach and support a team of 8 System Engineers.
• Act as the team's technical reference point for complex infrastructure and security challenges.
• Encourage knowledge sharing, collaboration and a positive team culture.
• Introduce new technologies, best practices and innovative IT solutions.
• Support your colleagues in finding practical solutions to technical and operational challenges.
• Focus on people leadership and technical guidance. Operational scheduling is handled by a dedicated dispatcher.

Hands‑on IT Infrastructure & Security

• Remain actively involved in IT installations, configurations, maintenance and troubleshooting.
• Work across a broad infrastructure environment, including servers, networking, Microsoft 365, cloud solutions, workstations, printing and POS systems.
• Implement and maintain secure IT environments, including firewalls, network security and cybersecurity solutions.
• Take ownership of complex technical issues and support your team when additional expertise is required.
• Identify opportunities to improve infrastructure performance, reliability and security.

Customer Advisory & Technical Projects

• Act as a trusted technical advisor for customers.
• Analyse existing IT environments and proactively recommend improvements or additional solutions.
• Combine technical expertise with a commercial mindset to identify customer needs and opportunities.
• Support technical implementations and ensure high‑quality service delivery.
• Build strong, long‑term customer relationships through clear communication and practical advice.

Your Profile

• Senior System Engineer: You have solid hands‑on experience in IT infrastructure, networking, systems administration and cybersecurity.
• Proven leadership experience: You have experience leading, mentoring or technically coordinating engineers and know how to motivate and bring a team together.
• Broad technical expertise: You are comfortable with Microsoft environments, cloud technologies, networking, hardware and security solutions.
• Security‑minded: You have strong cybersecurity knowledge. Experience with SonicWall is an advantage, but not required.
• Hands‑on mentality: You enjoy solving technical problems and are willing to step in whenever your team or customers need support.
• Strong people skills: You communicate clearly, handle challenges constructively and create a supportive, collaborative working environment.
• Commercial awareness: You understand customer needs and can translate technical expertise into relevant business solutions.
• Innovation‑driven: You actively follow technological developments and enjoy sharing new insights with your colleagues.
• Languages: Fluent Dutch is essential. Basic conversational French and the ability to understand French‑speaking customers are an advantage.

Above all, we are looking for a mature, technically strong leader who takes initiative, brings people together and leads by example.

What We Offer

• A key technical leadership position within a customer‑focused IT organisation.
• A varied role combining approximately 70% hands‑on technical work with 30% team leadership.
• The opportunity to coach and develop an existing team of 8 engineers.
• A diverse technical environment with room for innovation and continuous learning.
• A combination of approximately 2 office days per week and 1‑2 days visiting customers, depending on operational needs.

Looking for a role where you can lead a team without leaving the technical side behind? This could be your next step.

Contactperson & Reference

• Reference #: INCA28388
• Casper Moyaert
• casper.moyaert@i4m.be