Front Office Manager
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
Front Office Manager - Pestana Brussels Schuman
Location: Brussels, Belgium
Located in the heart of the European Quarter, just steps away from the European institutions, Pestana Brussels Schuman is a modern and welcoming hotel that combines comfort, personalised service, and an excellent location for both business and leisure travellers.
We are looking for an experienced and passionate Front Office Manager to lead our Front Office team and ensure an exceptional guest experience from arrival to departure. If you are a natural leader, thrive in a fast-paced hospitality environment, and are committed to delivering outstanding service, we would love to hear from you.
Key Responsibilities:
- Lead, coach, and motivate the Front Office team, fostering a positive and guest-focused culture.
- Oversee all Front Office operations, ensuring smooth and efficient daily activities.
- Ensure a warm welcome and seamless check-in and check-out experience for all guests.
- Handle guest feedback, requests, and complaints professionally and effectively.
- Monitor service standards and implement continuous improvements to maximise guest satisfaction.
- Manage room allocation, reservations coordination, and revenue-related Front Office activities.
- Ensure all telephone, email, and guest enquiries are handled promptly and professionally.
- Train, support, and develop team members to achieve operational excellence.
- Work closely with other departments to ensure a consistent and high-quality guest experience.
- Ensure compliance with company procedures, policies, and brand standards.
What We're Looking For:
- Previous experience as a Front Office Manager or in a similar leadership role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent command of English; additional languages such as French or Dutch are a strong advantage.
- Good knowledge of Opera PMS.
- A genuine passion for hospitality and guest service.
- Hands-on, proactive, and solution-oriented approach.
- Excellent communication and interpersonal skills.
- Ability to remain calm and efficient in a dynamic environment.
- Strong organisational and problem-solving abilities.
- Flexible and adaptable with a positive attitude.
What We Offer:
- The opportunity to join one of Portugal's leading international hotel groups.
- A dynamic and multicultural working environment in the heart of Brussels.
- Ongoing training and professional development opportunities.
- Career growth within Pestana Hotel Group's international network.
- Competitive compensation and benefits package.
-
Front Office Manager: Guest Experience
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Catalonia Hotels & Resorts Temps plein 50 000 € - 75 000 € ContratCatalonia Brussels is seeking a guest‑oriented Front Office Manager to direct the front office team and ensure top service standards. You will coordinate shifts, oversee reservations, billing, VIP handling, and incident reporting, while driving revenue management and guest satisfaction.The ideal candidate has at least five years in a hotel receptionist...
-
Front Office Quant
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique KBC Bank & Verzekering Temps plein 85 000 € - 125 000 € ContratWat houdt deze vacature in? Als Front Office Quant werk je midden in de dealing room van KBC Financial Markets. Je ontwikkelt modellen, tools en analyses die traders en salescollega’s helpen om snel en onderbouwd beslissingen te nemen. Je functie ligt op het kruispunt van wiskundige modellering, programmeren en data-analyse. De ene keer werk je aan een...
-
Front Desk Officer
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Randstad Temps plein 18 000 € - 24 000 € ContratZoek jij een stabiele, administratieve spilfunctie met een grote verantwoordelijkheid? Word Front Desk Officer op onze site aan de Schomhoeveweg. In deze rol overstijg je het klassieke onthaalwerk. Jij bent de betrouwbare bewaker van onze informatiestroom en zorgt voor een vlekkeloze administratieve afhandeling tussen chauffeurs en onze logistieke operatie....
-
Stagiaire Front Office
Il y a 2 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Brusselshotelsassociation Temps plein 5 000 € - 6 000 € ContratOverviewHôtel le Châtelain 5* – Nous recrutons !Poste : Stagiaire RéceptionnisteLieu : BruxellesDurée : 3 à 6 moisDate de début : juillet – août – septembreType : Temps plein / StageÀ propos de nousÀ l’hôtel le Châtelain 5*, notre équipe est dynamique, passionnée et accueillante ! Nous nous engageons à offrir une expérience et un...
-
Front Office Trainee
Il y a 3 jours
Brussel, Brussel-Hoofdstad, Belgique Hospitaliti Temps plein 5 000 € - 8 400 € ContratThe Hotel. Brussels is hiring through Hosco in Brussels. Would you like to experience contemporary elegance in the heart of Brussels? Located just a stone's throw from the European institutions, The Hotel. Brussels welcomes you into its world. This luxury hotel combines sophisticated design, premium facilities and spectacular views over the heart of the...
-
Front Office Support
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Axpo Group Temps plein 42 000 € - 65 000 € ContratJoin Axpo in Brussels and support the energy business with strong coordination, customer focus, and collaboration across Europe. You will play a key role in ensuring smooth operations, regulatory compliance, and efficient business support processes. What you will do: Support the Belgian Front Office team with customer onboarding, invoicing, reporting, and...
-
Front Office Shift Leader
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Radisson Hotel Group Temps plein 26 000 € - 36 000 € ContratRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...
-
Multilingual Front Office Coordinator
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique INTEROFFICES Temps plein 28 000 € - 38 000 € ContratINTEROFFICES is seeking an organized, self-driven administrator to support daily office operations in Brussels. You will assist clients and visitors, manage calls and correspondence, and handle filing, data entry, and client files with attention to AML compliance.The role includes coordinating meetings, arranging catering, and ensuring smooth office...
-
Shift Leader Front Office
Il y a 21 heures
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Brusselshotelsassociation Temps plein 35 000 € - 45 000 € ContratFront of House Manager We are looking for a Shiftleader to join our Front Office team. The role reports to the Front Desk Manager. Our Steigenberger Wiltcher’s hotel is a leading five-star (superior) property. It is part of Deutsche Hospitality and is undergoing re‑branding to an Icon Property. Personal Skills Able to motivate and train a team toward a...
-
Front Office Internship
Il y a 4 jours
Brussel, Brussel-Hoofdstad, Belgique Hospitaliti Temps plein 6 700 € - 11 000 € ContratHotel Indigo Brussels City is hiring through Hosco in Brussels.Are you looking for an exciting adventure in the world of hospitality? Hotel Indigo Brussels City is seeking an energetic intern to join our team as a Front Office Trainee. If you're seeking a rewarding experience full of surprises, you're in the right place!Are you searching for an exciting...
