Teamleader Customer Relations
il y a 3 semaines
OUR TEAM At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right You translate the business plan of the store into a clear action plan for your department and you implement the various actions. In doing so, you contribute to the positioning of the IKEA store as the leader in interior design on the local market. - You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same. - You motivate, inspire and engage your team to achieve the targets set and to help them grow and develop as individuals. - You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase. - The goal is to motivate our customers to shop at IKEA more often because they are confident that a visit is always worth it and is a pleasant experience. - You have solid experience as a leader and you are a real team player, which enables you to solve problems and make decisions in a challenging and ever-changing retail environment. - You enjoy coaching a team to achieve targets and can act on feedback received from both customers and co-workers. - You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store. - You can see the store through our customers' eyes and use this to optimize the shopping experience in our store. At IKEA, we like to give you the space to take control of your own development and growth. In the first few weeks/months, you will be offered a 5-step development plan to get you started, with enough personal space to create the learning moments you need. Eco-vouchers - End-of-year bonus, holiday pay and sector premiums - An additional allowance if you come by bike - Private leasing of an electric bike, we are happy to give you a boost - Comprehensive hospitalization insurance - A private accidents insurance - Pension savings - A leave savings plan: choose how you want your late/early hours (before 7h and as of 19h) to be paid out: a supplement on your salary or in holiday hours - We also offer extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off - A canteen where you can eat delicious food at very democratic prices - IKEA Tack Loyalty reward, an additional deposit into your retirement savings based on our global results and your loyalty to IKEA - ONE IKEA Bonus: an additional bonus based on your shop's results - IKEA Benefits at work: a portal offer you great discount for well-known stores and brands - IKEA staff discount 15% on all your purchases - Team outings & staff parties, because togetherness is very important to us - A nice extra in case of legal cohabitation/marriage/birth/retirements to celebrate these beautiful moments Our recruitment process is designed to be inclusive and without prejudice, with equal opportunities for every candidate.
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Teamleader Customer Relations
il y a 3 semaines
1930 Zaventem, Belgique IKEA Temps pleinOUR TEAM At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make...
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Teamleader Customer Relations
il y a 3 semaines
1930 Zaventem, Belgique IKEA Temps pleinOUR TEAM At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make...
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Teamleader Customer Relations
il y a 3 semaines
1930 Zaventem, Belgique IKEA Temps pleinOUR TEAM At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make...
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Teamleader Customer Relations
il y a 5 heures
Zaventem, Belgique IKEA Belgium Temps pleinOUR TEAMAt IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things...
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Teamleader Customer Relations
il y a 4 semaines
Zaventem, Belgique CareerWallet Temps pleinOUR TEAM At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make...
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Customer Relations Representative
il y a 2 semaines
Zaventem, Belgique Inchcape Temps plein**As a Customer Relations Representative, you will act as the first point of contact for our customers. You play a key role in delivering the best possible customer experience and act as an ambassador for both Toyota and Lexus.** - Together with your colleagues, you will be the first point of contact for our customers. - You offer the most appropriate...
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Achieve Your Goals in Customer Relations
il y a 3 semaines
Zaventem, Belgique WhatJobs Temps pleinBuild Relationships, Deliver Results We're seeking a Customer Relations professional who can build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. In this role, you'll work collaboratively to ensure a positive experience for all IKEA visitors and customers.
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Customer Relations Expert
il y a 3 semaines
Zaventem, Belgique WhatJobs Temps pleinWe are seeking a Relationship Builder to join our team. This role is all about creating and maintaining long-lasting relationships with customers in a multichannel retail environment. Job Description In this role, you will translate the business plan of the store into a clear action plan for your department and implement various actions that contribute to...
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Customer Service Medewerker
il y a 4 jours
Zaventem, Belgique Metiselect Temps plein**Functie**: De afdeling is verantwoordelijk voor een accurate verwerking van de bestellingen die door de Sales buitendienst en klanten worden aangeleverd. De medewerkers van de customer service zorgen ervoor dat onze klanten-installateurs de juiste producten op de afgesproken tijd en plaats ontvangen. - Je verleent advies aan klanten om de productkeuze te...
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Senior Customer Partnerships Manager
il y a 3 semaines
Zaventem, Belgique WhatJobs Temps pleinJob Description We are seeking a dynamic leader to spearhead customer relations and foster long-lasting partnerships with new and existing clients. You will interpret the business strategy of the store into actionable plans for your team, ensuring seamless execution and optimal results. You are accountable for establishing trust among our customers through...
