Sales Support Intern
il y a 3 jours
About Merchery Merchery is born from the simple observation that corporate gifts and promotional products are most of the time low quality. Join the EU Sales Team as a Sales Support Intern...
... As a Sales Support Intern, your mission is to provide immediate and effective support to our leads and clients while helping convert opportunities into deals. You'll guide users through our self-service platform, offer real-time assistance, and collaborate with internal teams to improve client satisfaction and overall conversion.
The EU Sales team is structured into two sub-teams: Sales Executives and Sales Support. Sales Executives focus on developing client relationships and closing deals, while the Sales Support team manages incoming requests, supports clients through their journey, and finalizes deals requiring direct assistance.
Sitting at the very heart of Merchery's new strategy, the Support department is currently in full expansion — playing a key role in driving both operational excellence and growth across the European market.
We're now looking for a Sales Support Intern to join this journey and help us build the future of Merchery in Europe.
As a Sales Support Intern, you will play a key role in helping us:
Generate Sales Qualified Opportunities (SQOs) or guide clients to close deals via self-service.
Answer unassigned leads and assist them navigating the website.
Detect and report issues encountered by users to help improve the experience on the website.
Collaborate with the tech team to eliminate friction points and contribute to a smooth user journey.
Work closely with the Sales Executives to ensure a seamless lead transmission process.
Collect and share feedback from clients to help the team continuously improve our offering.
You have a genuine interest in people and a sense of service.
You are fluent in English (German or Dutch is a plus)
You are organized, detail-oriented, and capable of managing several tasks at once.
You are collaborative, team-oriented, and thrive in a fast-paced environment.
You're comfortable with tools and platforms (CRM, chat, helpdesk...).
You care about quality, aesthetics, and sustainability – like we do.
You always wanted to go outside your comfort zone and start a new challenge abroad.
This comes with responsibilities and the chance to have a meaningful impact — on the way we work, on our clients, and on the direction we're heading.
We care about well-being, not just in words but in small, concrete ways: team moments, honest communication, and a culture where people can be themselves.
There's room to learn, take ownership, and help shape what comes next.
Type of contract: Paid internship - with reimbursement of travel expenses in accordance with the current policies.
Schedule: January 2026 for a minimum of 6 months, full time
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