Account Manager
il y a 4 semaines
About DigiFist DigiFist is a Shopify Premier Partner agency specializing in world-class Shopify themes, conversion-focused store builds, and ongoing growth support for merchants globally. We work with ambitious e-commerce brands and deliver premium development, UX, and performance solutions.
We’re now looking for a part-time, Dutch-speaking Shopify Account Manager to support our Belgian and Dutch clients and ensure they receive an exceptional experience across all touchpoints.
You’ll act as the trusted adviser for our Shopify merchants, working closely with our design, development, and growth teams. Managing a portfolio of Dutch-speaking Shopify clients
Supporting ongoing retainers, mini-projects, and theme customization work
Preparing briefs, timelines, and client communication for internal teams
Identifying opportunities for upsells such as theme upgrades, UX improvements, CRO tasks, SEO, and paid media support
This is a part-time role ideal for someone who wants a stable, flexible position with consistent client-facing responsibility.
Fluent Dutch (native-level or close) — essential
~2–5 years of account management / client success / project coordination experience in an e-commerce or digital agency environment
~ Strong understanding of Shopify store builds, migrations, integrations, apps, and customizations
~ Experience coordinating cross-functional teams (dev, design, marketing)
~ Familiarity with CRM tools (Salesforce or similar)
~ Excellent English (additional languages are a plus)
~ Based in Belgium or the Netherlands (Antwerp proximity preferred, hybrid possible)
~ Work with a collaborative, international team.
Opportunities for learning, growth, and specialization in e-commerce technologies.
Flexible remote working environment.
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