Client Services Coordinator
il y a 3 semaines
Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. FundPartner Solutions provides a full suite of fund administration and private label funds services. The global team of industry experts specialises in fund domiciliation, registration and governance, as well as risk compliance and investment management services. Technology & Operations design and integrate software applications ranging from portfolio management systems, trading platforms to banking and corporate solutions. The division is responsible for some of the Group’s key innovations while sustaining business operations and developing custodian and funds administration services.You will join the Private assets (including Private Equity, Real Estate, Private Debt, funds and direct investments) Pictet group’s department responsible for providing a full suite of custodian and funds administration services.
Your roleYou will act as the main support of the client servicing team for receiving, acknowledging, tracking, following up on and resolving client enquiries and problems through effective interaction with relevant teams and specialists in a timely and professional manner.You will provide day-to-day support to a large variety of clients. Support on procedures documentation and administrative tasks ( SLA, procedures, meeting minutes … ).
Ensuring the quality of deliveries and services provided by working closely with the relevant operations teams in the department and in the Group as a whole.
Support fundraising process pertaining to Pictet in-house vehicles and subscriptions process follow-up and coordination.
Assist the team with various tasks (reporting to clients, data extraction and control
Pursuing a Bachelor or University degree in Finance/Economics/Engineering
Excellent command of English and French. Any other language would be a plus.
Excellent modeling & MS Office skills (Word, Excel, PowerPoint).
Personal qualities expected :
Ability to work on your own as well as on a team.
Capacity to organize and to manage priorities and stress.
As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.
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