Head of Customer Success
il y a 2 semaines
About Spott Spott is a Y Combinator-backed startup based in Leuven, Belgium, with a global customer base. We're on a mission to make recruiting smarter and more efficient with the first AI-native recruitment platform (ATS & CRM). Spott gives recruitment firms a true competitive advantage by helping them close more placements. Why? Recruitment is an $700B+ industry still running on outdated software. The biggest players are slow to innovate. Spott isn't a tool that will be added to legacy software, it is a full reset. We are the system of record. AI-driven, fast, scalable, and personal. And starting to take over. What We're Looking For Proven experience in Customer Success or Account Management within B2B SaaS, with RecTech experience being a plus. Excellent communicator who can build trust with both agency owners and individual recruiters. Experience partnering closely with product teams to feed insights into roadmap decisions. Preference for candidates based in Belgium, though we are open to exceptional remote talent. What You'll Do You will work side by side with one of the co founders, owning customer success end to end. You will lead onboarding, customer success, and customer support, with the opportunity to build your own team as we scale. Lead onboarding – ensure new customers activate quickly and see value from day one. Drive adoption – build scalable playbooks that help agencies get the most out of Spott. Manage customer relationships – act as the trusted point of contact for agency owners and recruiters. Monitor customer health – track usage, engagement, and satisfaction. Collect customer insights – feed product feedback directly into roadmap prioritization. Develop CS processes – design repeatable workflows for onboarding, adoption, and renewals. What We Offer Have strong ownership over customer success strategy and execution. Competitive salary and generous stock options. Work with a 10x engineering team that has your back, building an unparalleled product with real momentum. Travel the world when it helps you close deals, with our US office opening in 2026. About the interview process 1. Application Review Our own Spott platform will review your application. If you are a strong match, you will receive a message. 2. Screening call (20min) We will discuss your motivation to join Spott, why you would be a great fit, and answer your questions. 3. Founder interview (45min) You will meet two of Spott's founders to assess your skills and fit for the Customer Success role. 4. Culture interview (45min) Deep dive into your experiences, working style, and values to ensure alignment with how we work at Spott. We care a lot about collaboration, ownership, and a strong customer mindset. If you are confident you can maximize customer value and support both product led growth and enterprise needs, and if you love working with a world class product team in a rocketship growth company, apply even if you do not meet every requirement
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Customer Success S
il y a 2 semaines
Louvain, Belgique Spott (YC W25) Temps pleinAbout Spott Spott is a Y Combinator-backed startup based in Leuven, Belgium, with a global customer base. We're on a mission to make recruiting smarter and more efficient with the first AI-native recruitment platform (ATS & CRM). Spott gives recruitment firms a true competitive advantage by helping them close more placements. Recruitment is an $700B+...
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Customer Success Associate
il y a 2 semaines
Louvain, Belgique Smooved Temps pleinOver ons Met haar innovatieve platform helpt Smooved vastgoedmakelaars bij het regelen van meterovernames en het optimaliseren van nutscontracten voor klanten die verhuizen. Tegelijk verzamelt Smooved authentieke reviews van die verhuizers over hun makelaar. Via het eigen platform HouseMatch – de 'TripAdvisor' voor vastgoedmakelaars – deelt het die...
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Head of Product Management
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R&d - Head of System
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R&D - Head of System
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Ottignies-Louvain-la-Neuve, Belgique IBA Temps pleinMissionAt Ion Beam Applications (IBA), we develop advanced particle accelerator technologies used in industrial markets for applications such as materials modification, sterilization, and water traetment. The Industrial Solutions Division is a key innovation engine within IBA, delivering high-value, technically complex systems to global customers. As we...
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Head of Systems Engineering
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Ottignies-Louvain-la-Neuve, Belgique WhatJobs Temps pleinSelect how often (in days) to receive an alert: Share this job offer on Head of Systems Engineering (Industrial Solutions) Requisition ID: 3576 Location: Louvain-la-Neuve, BE Work regime: Full-Time Kind of contract: Open Ended Contract Mission At Ion Beam Applications (IBA) , we develop advanced particle accelerator technologies used in industrial markets...
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Customer Success Associate
il y a 2 semaines
Louvain, Belgique Smooved Temps pleinMet haar innovatieve platform helpt Smooved vastgoedmakelaars bij het regelen van meterovernames en het optimaliseren van nutscontracten voor klanten die verhuizen. Tegelijk verzamelt Smooved authentieke reviews van die verhuizers over hun makelaar. Via het eigen platform HouseMatch – de ‘TripAdvisor’ voor vastgoedmakelaars – deelt het die reviews,...
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Louvain, Belgique CTRL-F Temps pleinWij zijn op zoek naar een Head of Engineering & Manufacturing, een Industrieel Ingenieur met meer dan 10 jaar ervaring in het ontwerpen en fabriceren van industriële machines, met name op het gebied van koud atmosferisch plasmatechnologie. De ideale kandidaat heeft een bewezen staat van dienst in innovatie, projectmanagement en samenwerking met...
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Cyber Security Success Manager
il y a 2 semaines
Louvain, Belgique SecWise Temps pleinAs a Cybersecurity Success Manager , you will act as a trusted advisor for our SOC (Security Operations Center) clients, ensuring they receive proactive follow-up, clear recommendations, and strategic guidance. You help customers build a stronger, more resilient security posture by combining strategic thinking , technical insight , and stakeholder...
