Chatbot Manager

il y a 2 semaines

SaintGilles, Belgique bpost Temps plein
Chatbot manager – Digital execution team AGILE organization (Brussels on site) bpost is always on the move. We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, offering interesting job opportunities and training programs for every employee. Within this context, we are looking for a Chatbot manager to reinforce our dynamic and enthusiastic Channel & digital execution team. As a Chatbot Manager at bpost, you will be responsible for developing, implementing, and optimizing chatbot strategies to enhance customer engagement, support, and satisfaction across various digital channels. You will collaborate with cross-functional teams to design conversational workflows, integrate chatbots into existing systems, and continuously improve bot performance based on user feedback and data insights. About the job As chatbot manager you will be responsible of:
Develop and execute chatbot strategies aligned with business objective... Originele vacature is te vinden op StepStone.Be – Maak nu een Jobagent aan op StepStone en vind je droombaan
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