Business Analyst

Official Distributor for Volvo Construction & Equipment, Volvo Penta and Volvo Trucks & Bus, SMT offers a wide range of products in more than twenty countries of North, West & Central Africa, Belgium, the Netherlands and GB. We operate an outstanding own sales and service network which excels in operational agility and entrepreneurial spirit. By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. In order to support the growth of our Finance Department, we are currently looking for a Business Analyst to join our HQ Team in Brussels. If you are passionate about Africa and Business Transformation, this position is for you Responsibilities As a Business Analyst at SMT, you will play a central role in the continuous improvement of our Business Applications and Business Processes. Your positioning in the company allows you to be a key player of our Digital Transformation. You're responsible for providing practical solutions that the business can implement when experiencing challenges with systems. Information Gathering: conduct interviews, organize meetings, and workshops to collect all necessary information ; Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our IT systems ; Documentation : maintain business models, functional designs, and system documentation ; Process Analysis: Describe, analyze, and evaluate bottlenecks as well as opportunities for improvement in our operational processes ; Process Modelling: Use modelling techniques to map and optimize business processes ; Develop & Write functional specifications : Develop business analyses, detect opportunities, and translate them into functional specifications and user stories for IT development ; PowerBI reports: qualify requirements, propose solutions, test solutions and implement them; Project Management: Actively participate in project management, monitor progress, coordinate actions with project teams and project managers, while respecting deadlines and budgets ; Monitoring Developments: Stay constantly informed of the latest trends and developments in the field of IT and process analysis. Profile You hold a Bachelor or Master Degree in Business Administration, Information Technology, Computer Science, or a related field ; You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; You are fluent in French and English languages, both written and spoken ; You have strong knowledge of process modelling techniques (BPM, UML, etc.) ; You have previous experience with Agile methodology, experience in Scrum is a plus ; Familiarity with business analysis tools (e.g., Excel, Power BI, SQL) is preferred ; You have excellent communication skills (both technical and non-technical) ; You are organized, methodical, and able to meet deadlines while keeping an eye on details. Offer A salary in line with your experience and achievement as well as other benefits (Car, group insurance, hospitalization insurance, representation allowances,...) ; A real opportunity to enhance your experience and develop your skills ; A function with an international influence that combines autonomy and initiative ; A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.