Consultant Customer Service

il y a 2 semaines


Bruxelles, Belgique ngage Temps plein

You are eager to help shape and deliver innovative solutions to help our clients rapidly adapt to, and navigate through, complex Transformations and shape the future of work?
You like to work in team, accompany the change and can rely on your previous experience, then you are our future colleague.
As a Senior Consultant in Digital Transformation, you serve as a strategic partner to leading organizations, helping them align ambitious business goals with the transformative power of technology. Your dual fluency in Business Strategy and Digitalization enables you to design future-ready operating models, optimize key processes, and accelerate technology adoption—all while keeping the client ahead of rapid market and tech shifts.
Your impact will span across areas such as cloud strategy, enterprise architecture, data governance, cybersecurity, AI and emerging digital ecosystems.
Translate complex business needs into enterprise-level digital blueprints, leveraging tools like capability maps, businesses process, data models, and Target Operating Models
Design and deploy smart automation and data solutions augmented by AI to streamline operations and enhance performance
Modernize IT ecosystems, rationalizing application portfolios to match evolving business goals
Collaborate with a multidisciplinary team of forward-thinking, curious, and passionate professionals
Access to continuous training and upskilling in innovation, technology, and leadership development
You bring a strong mix of business intuition, technical expertise, and consulting rigor.
~3 to 7 years of experience in consulting or relevant roles, with a solid technical foundation (e.g., infrastructure, software development, application landscapes, cybersecurity, integrations, etc.)
~ Demonstrated hands-on experience in digital transformation projects, such Digital Platforms, Identity Access Management, Process Automation, Application portfolio Rationalization, Data Governance & Management, Cloud Adoption Framework, Risk Management, or Enterprise Architecture
~ A collaborative spirit, with a people-first leadership style and excellent team skills
~ Fluency in French and Dutch, with a good working knowledge of English

Help organizations excel in customer experience, operational excellence, people & organizations, digital, and sustainability.
~ Access internal & external training, mentoring, and diverse career paths.
~ From team events and sports activities to an annual trip, we know how to have fun.
~ We will not discriminate on the basis of race, color, religion, gender, age, national origin, disability or sexual orientation, in any of its activities or operations.


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