Customer Success Manager
il y a 2 semaines
At Salesflare, our goal is to make our customers successful at organizing and automating their sales, and to help them handle their own customers in the best possible way. We go above and beyond what is expected of us to help our customers achieve these goals by being by our customers' side and by educating and helping them on all of these aspects. We are looking for someone who can take care of our customers full-time and really build out Salesflare's customer and product experience. In this job, you have two main responsibilities: Lead Management / Sales - Following up with leads from the moment they reach out to us/sign up for a trial until the moment they subscribe. Customer Success - Continuing to help and educate existing teams to ensure they are using Salesflare to the fullest ability with the goal of satisfying customers, making them more successful with their own customers, and reducing churn. Optionally, this role can be extended into marketing or product responsibilities, depending on your personal profile. These responsibilities require: Helping customers live through the live chat and video calls Offering demo calls for interested customers as well as training & check-in calls for existing customers Keeping track of leads/customer's feature requests and problems & representing them in product meetings Working together with the development team to solve their issues Creating content to help leads and customers better understand the software (e.g. how-to articles/guides, demo videos, webinars, ...) Spearheading business development projects to improve customer experience and improve overall company growth Any other possible initiatives that can help customers work better with Salesflare and minimize misuse or misunderstanding The ideal person for this job: Is an excellent English writer and speaker (Spanish is a big plus) Loves being in touch with customers Likes to try out new software & knows their way around a computer (gaining in-depth knowledge of Salesflare will be crucial, and gaining knowledge of other software will be helpful) Likes thinking about how to build better software and improve user experiences Likes creating content in different formats Likes teaching things to other people and/or has teaching experience Likes going above and beyond to help customers Is interested in sales You will get: An awesome learning experience in a fun 'startup' environment The opportunity to work in a strong, dynamic and international team with a great atmosphere A good salary package with a personal development plan and bonus structure + stock options + an education budget Lots of responsibility and autonomy Salesflare is located very close to the Antwerp Central Station, easily reachable by public transport, bike, or car + bike. We're currently working in a hybrid setting, working from the office with the team only on Wednesdays. Think this might be something for you? Apply through LinkedIn and we'll get back to you as soon as possible
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Customer Engagement
il y a 1 semaine
Anvers, Belgique Jobted BE C2 Temps pleinEn tant qu’employé·e Customer Engagement & Success, vous ferez partie de l’équipe Customer Success et vous serez le pont entre nos utilisateurs, nos partenaires et nos équipes internes. Vous combinez un suivi chaleureux des clients avec une approche proactive et une gestion des relations. Vous êtes la personne qui met les gens en mouvement et les...
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Customer Success Specialist
il y a 2 semaines
Anvers, Belgique Rentio Temps pleinVacature: Customer Success Specialist Het Customer Success team bij Rentio is op zoek naar een gedreven Customer Success Specialist die de extra mile gaat om (nieuwe) klanten te helpen bij het optimaal inzetten van ons platform. Jouw doel? Zorgen voor tevreden klanten en hen begeleiden naar maximaal succes met onze oplossingen. Over Rentio Rentio biedt met...
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Customer Success Specialist
il y a 2 semaines
Anvers, Belgique Rentio Temps pleinVacature: Customer Success Specialist Het Customer Success team bij Rentio is op zoek naar een gedreven Customer Success Specialist die de extra mile gaat om (nieuwe) klanten te helpen bij het optimaal inzetten van ons platform. Jouw doel? Zorgen voor tevreden klanten en hen begeleiden naar maximaal succes met onze oplossingen. Over Rentio Rentio biedt met...
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Business Development Manager
il y a 4 jours
Anvers, Belgique IEMCA Temps pleinBucci Industries, founded in 1945, is a worldwide group and leader in the industrial automation and robotics and new advanced composite materials sectors. We operate in the field of automation and industrial robotics under the brand names IEMCA, Giuliani, Sinteco, Vire, ZETA, held by Bucci Automations S.p.A. For Bucci Industries Benelux, based in Belgium,...
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Retail Shops Manager
il y a 2 semaines
Anvers, Belgique MŌDUM Temps plein 45.000 € - 55.000 €Our client, a fast-growing contemporary footwear and lifestyle brand, is seeking a Store Manager to lead its Antwerp store. This is a unique opportunity to join an innovative European brand known for its creative design, premium product quality, and inspiring retail concepts. As Store Manager , you will be responsible for leading and developing the...
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Customer Support Agent
il y a 2 semaines
Anvers, Belgique Aniksi Player Experience Temps pleinAniksi is a dynamic and customer-centric company dedicated to delivering exceptional services and fostering long-lasting relationships with our valued clients. As we continue to grow, we are seeking a talented and passionate Customer Support Agent (with knowledge of the Dutch language) to join our team and lead the charge in enhancing customer satisfaction,...
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Store Manager
il y a 2 semaines
Anvers, Belgique MŌDUM Temps plein 45.000 € - 55.000 €Our client, a fast-growing contemporary footwear and lifestyle brand, is seeking a Store Manager to lead its Antwerp store. This is a unique opportunity to join an innovative European brand known for its creative design, premium product quality, and inspiring retail concepts. Overview As Store Manager, you will be responsible for leading and developing the...
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Customer Care
il y a 3 semaines
Anvers, Belgique Pyority bv Temps plein 3.000 € - 3.800 €Pyority is a dynamic and international family-owned company, located near the port of Antwerp, Belgium. With a passionate and knowledgeable team, we focus on unlocking hidden potential in raw material purchasing to reduce costs and create value. Through in-depth analysis of procurement policies, we help our clients worldwide maximize profits, optimize...
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Customer Service
il y a 3 semaines
Anvers, Belgique Pyority bv Temps pleinPyority is a dynamic and international family-owned company, located near the port of Antwerp, Belgium. With a passionate and knowledgeable team, we focus on unlocking hidden potential in raw material purchasing to reduce costs and create value. Through in-depth analysis of procurement policies, we help our clients worldwide maximize profits, optimize...
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Customer Service
il y a 3 semaines
Anvers, Belgique Pyority bv Temps plein 3.000 € - 3.800 €Who we are? Pyority is a dynamic and international family-owned company, located near the port of Antwerp, Belgium. We specialize in optimizing procurement strategies for companies worldwide. With a passionate and knowledgeable team, we focus on unlocking hidden potential in raw material purchasing to reduce costs and create value. Through in-depth analysis...
