Technology Innovation Specialist

il y a 4 semaines


Bruxelles, Belgique Triptomatic Temps plein

Over Triptomatic Triptomatic biedt een digitaal platform voor patiëntenvervoer. Het platform wordt door ziekenhuizen, verzekeraars en vervoersbedrijven gebruikt om ritten op een efficiënte manier aan te vragen, uit te voeren en te factureren. Door voortdurend te innoveren en te streven naar verbetering, draagt Triptomatic bij aan het optimaliseren van logistieke processen binnen de gezondheidszorg.

Als Customer Success Specialist ben jij de regisseur van een naadloze klantervaring. Jouw expertise is cruciaal om klanten snel en vol vertrouwen maximaal rendement uit onze software te laten halen.

Bieden van eerstelijns support via een ticketing systeem en online calls
De brug vormen tussen de klant en het productteam: vragen omzetten in heldere probleemmeldingen en voorstellen uitwerken voor nieuwe functionaliteiten.
Begeleiden en stroomlijnen van het volledige onboarding traject voor nieuwe klanten
Uitvoeren van online demo sessies voor potentiële klanten

Je begrijpt software concepten en voelt je snel thuis in digitale producten
Je spreekt vlot Nederlands en Engels, met Duits als waardevolle bijkomende troef
Comfortabel met volledig remote werken
Een volledig remote functie met vaste werktijden
De kans om te werken in een niche sector met echte maatschappelijke meerwaarde
Stuur je cv en motivatiebrief in het Nederlands naar info@triptomatic.



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