Senior IT Change and Configuration Manager

il y a 1 semaine

Brainel'Alleud, Belgique Enterpryze Consulting Ltd. Temps plein

**Senior IT Change and Configuration Manager
- **Working Location**:Braine L'Alleud, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language

**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Computer Science or Engineering or related discipline with at least 5 years post related experience, with focus on Database design and implementation or Software Engineering
- Extensive experience as IT Change and Configuration Manager in medium to large size orgnizations, managing critical infrastructure IT Product and Service Baselines
- 2-3 years on the job experience as IT Change and Configuration Manager for complex IT Products and IT Services with > 10.000 Configuration Items (e.g. large Data Centre, IT Infrastructure, car/ train/ plane industry)
- Working experience with Configuration Management Tools (CMDBs)
- Experience in working with IT Change and Configuration Management Key Performance Indicators (KPIs)
- Expert knowledge in:
ü IT Configuration Management

ü CMDB design and implementation
- Working experience in preparing training materials and delivering the training

**Desirable Qualifications/Experience**:

- Recognised/ certified IT Change and/or Configuration Management related training and/or qualification Certificate
- Prior experience of working in an international environment comprising both military and civilian elements
- Knowledge of NATO responsibilities and organization, including ACO and ACT

**DUTIES/ROLE**:

- Establish and improve the IT Change and Configuration Management processes, procedures, artefacts and tools in accordance to Service Line, Agency and NATO standards
- Establish and improve the NSII IT Configuration Baselines in accordance to Service Line, Agency and NATO standards
- Establish and improve the Configuration and Change Management Plan and its related artefacts
- Establish and improve the NSII Configuration Items in the Agency Configuration Management Database (CMDB)
- Establish and improve the IT Product Baseline and IT Service Baseline and to maintain them in the Agency CMDB
- Perform Configuration Item Identification, Configuration Control Configuration Status Accounting, and periodic and ad-hoc Configuration Audits
- The Senior IT Configuration and Change Manager (SCCM) is the process owner of the NSII IT Change and Configuration Management and ensures that it is followed in accordance with the IT Change and Configuration Management Plan
- Create and manage Change Requests including Options and Impact assessments. Presents the Change Requests to the corresponding Management Boards and is responsible to monitor and control the Implementation and verification of the outcome
- Ensure that the IT Change and Configuration Management Key Performance Indicators (KPIs) are consistently met and act proactively to prevent exceptions
- Create NSII IT Change and Configuration Management Training materials and perform recurring Training to the NSII Project Managers, Engineers, Service Delivery Manager and Operations Manager
- Create and maintain NSII IT Change and Configuration Management related reports and/or presentations to the NSII Service Area Owner, Service Line Chief, Agency Senior Management and/or external Agency stakeholder
- Liaise on all IT Change and Configuration Management related matter with internal Agency stakeholders and external NATO bodies, Nations, and Industry
- Deputize for higher grade staff, if required
- Performs other duties as may be required

  • Senior IT Change Manager

    il y a 2 semaines

    Braine-l'Alleud, Wallonie, Belgique North Atlantic Treaty Organization Temps plein

    NATO - North Atlantic Treaty OrganisationJob Description - Senior IT Change Manager (241733)Primary LocationBraine L'Alleud, BelgiumNATO BodyNATO Communications and Information Agency (NCIA)ScheduleFull-timeApplication Deadline11-Jan-2025, 10:59:00 PMSalary (Pay Basis)Grade NATO Grade G17Who we are:For more than 70 years, NATO's mission has been to preserve...

  • IT ERP Change Management Lead

    il y a 7 jours

    Braine-l'Alleud, Belgique UCB S.A. Temps plein

    **Make your mark for patients.** We’re here because we want to build the future and transform patients’ lives for the better. At UCB, our people are our experiences and achievements, our passion and drive. That’s why we’re looking for talented individuals with diverse backgrounds and experiences - not just the best and brightest, but those who care...

  • Senior Service Manager

    il y a 3 semaines

    Braine-l'Alleud, Wallonie, Belgique Aptonet Inc Temps plein

    Job Title: Senior Service Manager Location: Braine-l'Alleud, Belgium Contract Duration: 836 hours Security Clearance: NATO SECRET Role Overview: The Senior Service Manager will oversee the delivery of CIS services as defined in Service Level Agreements (SLAs), ensuring the availability, quality, and readiness of deployable CIS infrastructure. The role...

  • Senior Service Manager

    il y a 3 semaines

    Braine-l'Alleud, Belgique Aptonet Inc Temps plein

    Job Title: Senior Service Manager Location: Braine-l'Alleud, Belgium Contract Duration: 836 hours Security Clearance: NATO SECRET Role Overview: The Senior Service Manager will oversee the delivery of CIS services as defined in Service Level Agreements (SLAs), ensuring the availability, quality, and readiness of deployable CIS infrastructure. The role...

  • Senior Service Manager

    il y a 2 semaines

    Braine-l'Alleud, Wallonie, Belgique Aptonet Inc Temps plein

    Job Title: Senior Service ManagerLocation: Braine-l'Alleud, BelgiumContract Duration: 836 hoursSecurity Clearance: NATO SECRETRole Overview:The Senior Service Manager will oversee the delivery of CIS services as defined in Service Level Agreements (SLAs), ensuring the availability, quality, and readiness of deployable CIS infrastructure. The role requires...

  • Senior Service Manager

    il y a 2 semaines

    Braine-l'Alleud, Wallonie, Belgique Aptonet Inc Temps plein

    Job Title: Senior Service Manager Location: Braine-l'Alleud, Belgium Contract Duration: 836 hours Security Clearance: NATO SECRET Role Overview: The Senior Service Manager will oversee the delivery of CIS services as defined in Service Level Agreements (SLAs), ensuring the availability, quality, and readiness of deployable CIS infrastructure. The role...

  • IT ERP

    il y a 2 semaines

    Braine-l'Alleud, Belgique UCB S.A. Temps plein

    **Make your mark for patients.** We’re here because we want to build the future and transform patients’ lives for the better. At UCB, our people are our experiences and achievements, our passion and drive. That’s why we’re looking for talented individuals with diverse backgrounds and experiences - not just the best and brightest, but those who care...

  • Service Manager

    il y a 3 semaines

    Braine-l'Alleud, Wallonie, Belgique Aptonet Inc Temps plein

    Job Title: Senior Service Manager Location: Braine-l'Alleud, Belgium Contract Duration: 836 hours Security Clearance: NATO SECRET The Senior Service Manager will oversee the delivery of CIS services as defined in Service Level Agreements (SLAs), ensuring the availability, quality, and readiness of deployable CIS infrastructure. The role requires close...

  • Configuration Manager and Bmc Developer

    il y a 2 semaines

    Braine-l'Alleud, Belgique Enterpryze Consulting Ltd. Temps plein

    **Configuration Manager and BMC Developer** - **Working Location**:Braine-l'Alleud, Belgium** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION**: **Essential Qualifications/Experience**: - A university degree in Computer Engineering or related discipline; alternatively, 5 years of equivalent industry experience - 3+...

  • Configuration Manager and Bmc Developer

    il y a 2 semaines

    Braine-l'Alleud, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • 2451 Configuration Manager and Bmc Developer

    il y a 1 semaine

    Braine-l'Alleud, Belgique Contact One Communications, Inc. Temps plein

    Configuration Management - Data Management **Duties and Role**: In coordination with the NISC Configuration Management Tech Lead, the BMC Developer will perform duties such as the following: - Implement CMDB technologies based on agreed technical requirements, and in coherence with the system design and architecture; - Work with the relevant parties to...

  • Configuration Manager and BMC Developer

    il y a 4 semaines

    Braine-l'Alleud, Wallonie, Belgique Twtspain Temps plein

    Duties & Role:NATO Secret Security Clearance Certification.Extensive Experience in BMC Discovery (version 11.x and higher).ITIL 2011 Foundation certificate beneficial.Experience in BMC TrueSight Operations Management (version 10.x and higher) beneficial.Implement CMDB technologies based on agreed technical requirements, and in coherence with the system...

  • Change Management Assistant, Service Level Management Specialist, Braine-l'Alleud

    il y a 4 semaines

    Braine-l'Alleud, Wallonie, Belgique TN Belgium Temps plein

    Social network you want to login/join with:col-narrow-leftClient:BREVCOLocation:Job Category:OtherEU work permit required:YesJob Reference:4da248220628Job Views:5Posted:15.02.2025Expiry Date:01.04.2025Job Description:EXPERIENCE AND EDUCATION:Essential Qualifications/Experience:Skill/Technology: Change ManagementProficiency Level: AdvancedExperience Required:...

  • Senior Technician

    il y a 1 semaine

    Braine-l'Alleud, Belgique Enterpryze Consulting Ltd. Temps plein

    **Senior Technician (Web Services and Portals) **Working Location**: **Braine-L’Alleud, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Expertise in administration of SharePoint farms (2013, 2016, 2019) - Experience in...

  • C004099 Senior Service Manager

    il y a 2 semaines

    Braine-l'Alleud, Wallonie, Belgique EMW Temps plein

    EMW Braine-l'Alleud, Walloon Region, BelgiumDeadline Date: Friday 7 March 2025Requirement: Senior Service ManagerLocation: Braine L'Alleud, BEFull Time On-Site: NoTime On-Site: 50%Total Scope of the request (hours): 836Required Start Date: 21 April 2025End Contract Date: 31 December 2025Required Security Clearance: NATO SECRETDuties and Role:Managing the...

  • C004040 Senior Service Manager

    il y a 4 semaines

    Braine-l'Alleud, Wallonie, Belgique EMW Temps plein

    EMW Braine-l'Alleud, Walloon Region, BelgiumDeadline Date: Tuesday 25 February 2025Requirement: Senior Service ManagerLocation: Braine L'Alleud, BEFull Time On-Site: NoTime On-Site: 50%Total Scope of the request (hours): 836Required Start Date: 14 April 2025End Contract Date: 31 December 2025Required Security Clearance: NATO SECRETDuties and Role:Managing...

  • Senior Service Manager

    il y a 4 semaines

    Braine-l'Alleud, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Configuration Manager and Bmc Developer

    il y a 2 semaines

    Braine-l'Alleud, Belgique Vector Synergy Temps plein

    **Location**: Braine-l'Alleud, Belgium **Security Clearance**: NATO Secret **Reference No**: C004013/ Braine-l'Alleud **Skills, knowledge, experience required**: - A university degree in Computer Engineering or related discipline; alternatively, 5 years of equivalent industry experience; - A minimum of 3 years recent experience in BMC Remedy ITSM Suite...

  • Senior Service Manager

    il y a 3 jours

    Braine-l'Alleud, Wallonie, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...

  • Specification Change Leader

    il y a 2 semaines

    Braine-l'Alleud, Belgique Jefferson Wells Temps plein

    Location: **Braine l'Alleud** - Type: **Contracting** **#19196** **Change Leader**: Contracting - Walloon Brabant **#laboratory #productrelease #procedures #changes #requirements** Our partner is currently looking for a **Change Leader **to join its team. This international company is well-known for its pharmaceuticals. **What are your...