Asset Provisioning Technician
il y a 3 semaines
**Asset Provisioning Technician
- **Working Location**:Mons, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Higher vocational training in a relevant discipline with 2 years post-related experience. Alternatively, a secondary educational qualification with 4 years post-related experience.
- Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional.
- Proven Experience working Microsoft System Centre Configuration Manager.
- Proven Experience working with Active Directory Objects, user accounts and permissions.
- 2 years' experience working in an ICT CIS environment.
- 2 years' experience supporting IT users, desktop hardware and software.
- 2 years' experience working in an IT administration role.
- Knowledge of the capabilities and deployment of Personal Computers (PC).
- Knowledge of current operating systems and office automation software.
**Desirable Qualifications/Experience:
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
**DUTIES/ROLE:
- Ensure, through close collaboration and coordination with internal and external customers, that the Agency's IT services meet the end user's requirements
- Make Purchase Requests and make sure local stock is available and an overview of the present stock is available.
- Create and follow up on new purchases through the financial system EBA
- Align with Registry for transportation
- Support and maintain end point protection on client devices and their infrastructure;
- Provide 2nd and 3rd line IT Service Desk remotely or on site for client devices such as work stations, laptops, and smart phones.
- Support and maintain remote access and VPN technologies for client devices;
- Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation.
- Install and configure for use, COTS software on networked and standalone workstations.
- Install and configure network client software on LAN workstations.
- Configure local server software and configure special peripheral devices.
- Create, maintain and troubleshoot user access issues for static and mobile devices.
- Work with Organisational Units in Active Directory and Group Policy.
- Working with McAfee EPO on the Data Los Prevention access list.
- Execute support requests, work orders and other tasks.
- Prepare software packages for automatic deployment.
- Contribute to IT Security compliance and remediation.
- Contribute to incident, change, configuration and asset management processes through ITSM toolkit.
- Perform Security Compliance Patching of Workstations and Servers.
- Perform Monthly Patching of Workstations and Servers.
- Maintain and set the user ACL for Shared Network and Group Mailbox.
- Working with smart card or USB tokens to authenticate users and securely access domains.
- Perform other duties as may be required.
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